Behind the Curtain: Why Employers Don’t Follow Up on Your Job Application

August 7th, 2012 No comments

There’s no getting around it: Applying for jobs can be a lonely and frustrating process. If you’ve ever experienced any of the following events, you are not alone:

1. You submit your job application and receive a perfunctory “don’t call us, we’ll call you” e-mail back.  You’re still waiting…

2. You get invited to interview. They tell you they will be making a decision next week. You’re still waiting…

3. You get asked for your references. Your references are called. You’re still waiting…

No matter how far you progress in the process — whether you’re asked for references or never even hear back on your application process — the silence of not hearing back from employers is difficult: It is ego-bruising, frustrating and most decidedly un-fun. In fact, StartWire was created to give you access to more information on your job application status where it’s available. We believe you have the right to know what’s happened to your application — throughout the job search process. Through our Application Connect program and sponsorship of the Candidate Experience Awards, we’re encouraging employers and hiring managers to treat job applicants like customers — not like the worst blind date they’ve ever had!

We’ve interviewed many companies who “get it” and who treat applicants like guests who deserve to be communicated with throughout the employment application process — from when you apply to when, and if, you are not selected. Smart companies, recruiters and hiring managers roll out the red carpet for every applicant — not just the ones who get the job. They recognize that even if they don’t have the right job for you now, they may need you later. They treat you as you wish to be treated, even if they don’t have the job for you now. Companies who are particularly good at this include Adidas, General Mills, Google, and Herman Miller.

Starting today, we’re kicking off a series designed to give you more than a glimpse on what happens behind the hiring curtain. Our goal is to demystify the process: From why it takes so long to get a job offer even when a company is ready to hire you to what it means when a job ad disappears and reappears with the same title, but a different job description.

In the weeks ahead, we’ll be delving into specifics of what happens behind the curtain. Today, we begin with the job search equivalent of the dating aphorism, “sometimes the reason you don’t hear back has nothing to do with you — it’s all them!” Got a question? Please write a comment below or send us a private message through our Feedback channel.

It’s hard not to take it personally when you don’t hear back about a job, but often, there are a host of reasons you aren’t called that have nothing to do with you. From different perceptions on “what the ideal candidate should look like” inside an organization to changing corporate financial performance, goals, and even nepotism, hiring can be complicated.

We’ll delve into this, but as always — one of the best ways to ensure you stay in the game is to continue putting yourself out there — even when you haven’t heard back as you hoped. So even if you think a job offer is a virtual certainty, don’t be afraid to pursue more opportunities in the short term — having an abundance of options is rarely a bad thing! So get out there in the application pool, let us know what you’d like to know more about, and hold your head up high.

12 Career Tips for 12: Recruiters Share How to Be a Rock Star (Part II)

December 27th, 2011 No comments

Each week, StartWire News features insider tips from recruiting directors and talent acquisition pros. As we look ahead to 2012, we’re encouraged by the uptick in hiring — and we want to share some of the best of the best with you so that you can land the job you want — fast! 

This is the second of two installments on this topic. You can find the first one here.

Show you’ve got “humble confidence.”


We look for individuals who have a collaborative style and what we call a “humble confidence.” Can you listen to and build on the ideas of others yet respectfully advocate for your own ideas, too?

Julie Motta
Senior Manager of Talent Acquisition for Whirlpool Corporation

Get social. Engaging with recruiters online can help you get hired.


Get online. If you engage with organizations today on social media, you will get a little bit of a bump. You will receive extra attention. All of those avenues of social media engagement can help. This is a new world for employers so we are being extraordinarily careful to engage a little bit better, and to give more feedback.

Stacy Van Meter
Senior Manager of Social Marketing/Employment Brand for Deluxe.

Find a way to get introduced to someone inside the company.
 

Over 30% of our hires come from referrals. The biggest advantage you can have is when people know you. Get someone inside the company to advocate for you. Find the job, than find someone who can vouch for you, and apply for it. By the time the job is posted, it is almost too late. Hiring success often comes from someone you know.

Adam Eisenstein
Recruiter for McGraw Hill

Be accessible. Tell people how they can find you.

Don’t forget to share your contact information. Put your phone number and email in every single communication that you send to a recruiter. If you save time so I don’t have to look for your information, it makes it much easier for me to give you a call back.
 
Rebecca Warren
Recruiting Manager at General Mills

 

Wear your enthusiasm on your sleeve.

Editor’s Note: This is something we heard over and over — from virtually every company we interviewed. It’s important to share you care about what the company does and the type of work you want to do.

 
If you want to win the job, you need to portray that you are passionate. Then the natural or optimistic assumption is “this person is going to work extremely hard.”  Show that there are things you work really hard at – and I would do this at your company. 
 
Alex Moazed
CEO at Applico LLC
 
Don’t take yourself out of the running for a job by not applying. Let them decide if you’re qualified.
 

People assume that they aren’t going to get into Google. The reputation is such that it is very hard to get into Google. And so some people don’t even try.

I didn’t go to a great school. I didn’t have an amazing GPA. But I work at Google. So could you.

Don’t take yourself out of the game by making assumptions and choosing not to apply. I’ve hired people who don’t have college degrees.


Jeff Moore
Lead Engineering Recruiter for Google

Insider Q & A: Google Recruiter Jeff Moore on Why Not to Rule Yourself Out of the Job

June 13th, 2011 Comments off

Jeff Moore is a Lead Engineering Recruiter for Google and has over 10 years of recruitingexperience in the High Tech and Software Industries.  Jeff is currently responsible for recruiting world class engineers to join Google’s offices across the United States Eastern Region including Atlanta, Boston, Chicago, Pittsburgh and Washington DC.  He is an active blogger with interests in social networking and mobile technology.

Google is the king of search engines, how do you find candidates?

We find candidates every way you can imagine — from programs, employee referrals, events, online applications. No stone unturned. We do look at people who have applied for jobs in the past and haven’t been a fit at the job they applied for. We do that all the time. We hire a lot of people who have interviewed before and didn’t get hired. A lot of companies miss out on good people by not going back.  We don’t.

How does a candidate get your attention?

Having a clean, clear crisp resume that shows off skills. File that one as obvious. Employee referrals and having done good work is important. A cool research project or a great internship. Those kind of things really jump off the page.

What does a good write-up on a project look like?

A good write-up explains what you did, how you did it, what skills you used. What the results show and the impact of your work on the company. Talk your potential hiring manager or recruiter through the project through cradle to grave – show the outcome that it made. That’s huge. We like to see results, as well as the why. We want to know how it worked.

What makes a great candidate beyond the tech skills?

The ability to communicate. We are very collaborative. You’ve got to be able to communicate, work outside your team, and communicate what you want to get done.

Do you have any “never do” tips for individuals for working with recruiters?

I think the biggest one – to be honest  — is being shy when asking for questions, checking in, or asking about status. Don’t be shy if you want follow-up. A lot of people don’t do this. You should do this.

Any bad assumption that you’ve seen job seekers make in applying for jobs with Google?

People assume that they aren’t going to get into Google. The reputation is such that it is very hard to get into Google. And so some people don’t even try.

I didn’t go to a great school. I didn’t have an amazing GPA. But I work at Google. So could you.

Don’t take yourself out of the game by making assumption and choosing not to apply. I’ve hired people who don’t have college degrees.

Are there any questions I haven’t asked that I should be asking? What’s the question, and what’s your answer?

Where is Google hiring?

The answer is everywhere. 2011 will be our biggest year in company history. There may be a role in your backyard.  Look for it.

Use it now – actionable – advice for job seekers:

Actively network. Network, network, network. Whether its with friends, colleagues, etc. It’s the networking that will help you find the job.

Like what you’ve read? Catch more of StartWire’s exclusive insider Q & A interviews as well as the lowdown on companies that are hiring through News.StartWire.com

Insider Q & A: Jenny Blake says Career Path is an App – Not a Ladder

June 2nd, 2011 Comments off
Jenny Blake is an author, blogger, life coach and speaker for twenty-somethings. She is currently on a3-month sabbatical from her role as a career development sabattical from her role as a Career Development Program Manager at Google to promote her recently released book: Life after College: The Complete Guide to Getting What You Want. You can follow her on Twitter at @Jenny_Blake.
 
Tell me about working in Career Development at Google, who do you work with and what do you do?
 
Prior to taking my sabbatical, I was creating career development programs, doing internal coaching, and helping managers learn how to have career-related conversations with their employees. The Career Development team started as a way to keep employees engaged beyond their first few years at the company – particularly those just out of school.

I think in the future we’ll see more of this. Career development is not about promotions only; it is about skills and education, taking classes, mentoring, job shadowing, rotation programs. There are a lot of things companies can do beyond promoting people every time people want a new job. The opportunity to get new a title or a new set of responsibilities isn’t always there but the opportunity to grow is.

For individuals: the analogy I use is to treat your career like a smart phone, not a ladder. What new apps can you download to build out your own phone/career in a way that feels satisfying and engaging? It’s about thinking beyond the “I have to be continually moving up the ladder mentality. If you look at the app model, it’s more individual. Just like everyone’s phone is going to be different, your apps can be customized based on where you want your unique career to go. The happier you are in different aspects of your life, the less you are going to look towards your employer for complete fulfillment.

 

What prompted you to write Life After College?

I started my blog in 2005 after taking a leave of absence from UCLA to work on a start-up, and was feeling a little lost. I am a professional development junkie, and read a ton of books, but felt like there wasn’t one that combined everything I might need to think about to create the life I really wanted after graduation.

Then when I was 25 and at Google, I had a nagging feeling I wasn’t doing what I was supposed to and I felt burned out from trying to chase new achievements. I realized my own career model was basically broken. I wanted to find meaning in my career, do meaningful work, and give back. I wanted to take it up a level and help other people.
 

What’s the biggest mistake you see employees make inside a company?

One of the biggest mistakes an employee can make is to take a really reactive approach to their career, particuarly if they are unsatisfied. The mentality of, “I’m not happy, so you need to make it better.”

So what to do instead? Assess what’s working and what isn’t before you have a conversation with your manager about ways to improve the situation. It’s like looking at your wardrobe. What isn’t working that I need to get rid of? And what do I love that works especially well for me?

Another way to go about this: make three columns on a piece of paper: love, hate, and indifferent. Break down every aspect of your role and place your responsibilities in one of these three columns.

Remember that most managers want you to succeed, to be engaged, and to be happy. In most cases, your manager can’t help you overnight. As new projects come up, managers will have a better sense of projects to assign to you if you are clear up front about what you are looking for. For job seekers, it’s a question of priorities. For people for whom income is a first priority, you may need to take the first job that comes along. What is your “yes” threshold?  Be able to listen to your gut and don’t make a decision out of fear.

A friend once told me – what’s your oxygen and what’s your chocolate? You need to figure that out for your career. What works, and what doesn’t.

What are success strategies that work?

The people I’ve seen be most successful are people who get clear on the vision first so that in every networking conversation they have has a clear purpose. I know someone at Google who created his own job. He started a side project – a group volunteering initiative – that was his vision…He was clear about what he wanted to do. He built the bridge, and eventually he made it happen. If you are hazy, it is tough. Without a clear vision, it is hard to know where to go next.

This isn’t easy to do, but a good way to begin is to do a freewrite/brainstorm of everything you love to do – passions, interests, etc. From “I want to host the today show” to “I want to teach kindergarten.” Look for the common themes.

What’s the one piece of advice you wish you had known in college about managing your career?

Communicating what’s working and what isn’t is really important. I left my first job without ever telling my boss what wasn’t working. I wish I had given him the chance. I wish I had known that it was okay to have those conversations. The reverse is also true – learn to be open to feedback. Getting constructive feedback was game changing for me over time I learned how to listen and respond to feedback. Those became some of the biggest growth moments in my career.

Are there any questions that I haven’t asked that I should be asking? What’s the question and what’s your answer?

If you want to take action on any of the suggestions above, check out my Life After College Blog for free templates related to many of the topics we talked about.

Actionable advice to move forward (in 150 characters or less)

Treat your career like a smart phone not a ladder: What apps do you want and need to feel happy and successful?

 

Networking Mixer in New York Tonight 4/21 w/ Google and Sirius XM

April 21st, 2011 Comments off

Beautiful day in Manhattan, here’s a sweet networking opp for the evening sponsored by the Metro NY Chapter of the National Black MBA Association.

Event is tonight at The Griffin (50 Gansevoort Street in the West Village). Cost is $25 at the door.

Attire is business casual.

Details here.

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Round-Up: Ten Companies Hiring Big (& Why You Don’t Have to Go to Headquarter)

April 13th, 2011 Comments off

Here’s a nice list of ten companies that are hiring in large numbers from ABC News Radio: Intel, Amazon, Google and Ford are a few of the names you may recognize.Others such as Quintiles and YRC Worldwide may not be as well known but have big opportunities.

Want to get in on a job working with one of these companies—but not interested in their core products? Look beyond the jobs you normally associate them with : McDonalds, for example, has over 75 positions with salaries estimated at $100K+ with job titles ranging from Strategic Sourcing for procurement to senior leadership positions in HR and Financial Services.

You can also frequently find jobs working with major clients of corporations or vendors. Love Amazon but don’t want to live in Seattle? Look at jobs in other metro areas that could utilize your skills. In New York, for example, Amazon is hiring a Director of Publishing, a Senior Manager of Inventory Planning.

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News

March 29th, 2011 Comments off

LA Times reports technology companies are on a hiring tear.

Que the music for Welcome Back Kotter.

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Vitamin G is hiring more in Cambridge.

March 29th, 2011 Comments off

Google is ramping their hiring in Cambridge. Not surprising according to this great article in the Herald.

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Seeking a Job with a Start-Up in Chicago? Here’s a Guy You Need to Know

March 18th, 2011 Comments off

Kevin Willer will be heading up the Chicagoland Entrepreneurial Center, a branch of Chicago’s Chamber of Commerce that identifies and boosts start-ups.

Willer launched Google’s Chicago office and grew it to 400. Here are his goals for his new job:

“We’re trying to identify high-potential entrepreneurs with big ideas and connect them with the right mentors and resources to help them become scalable businesses that can create jobs,” said Mr. Willer, 37

Source: Crain’s Chicago Business

P.S. Want to keep an eye on start-ups that may be hiring in Chicago? Set up a Google News Alert on “Kevin Willer and Chicago and hiring.” That way, you’ll get wind of hot companies poised for growth. (Modify the search string for leads in other cities and industries)

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Google Adds 200 Employees to Hiring Plans, Some in Colder Climates

March 3rd, 2011 Comments off

Add another 200 new jobs to the 6,000 Google announced earlier this year. The Detroit News reports the addition, with a spotlight on positions in Ann Arbor.

The lion’s share of Google job listings currently posted are in major metro areas from Silicon Valley and New York to Chicago. But a quick look at the listings for Ann Arbor shows the diversity of positions available nationwide:

The Ann Arbor office is looking for technical specialists for Google Book Search, Google AdWords and YouTube, as well as advertising associates, sales representatives, and account managers for online sales and TV, among others.

Source: The Detroit News

Google