Senior Quality Engineer

Ventura Manufacturing Zeeland, MI
Ventura Manufacturing is a West Michigan manufacturer of automotive, furniture, and other components. We believe we have a unique vision that goes beyond the usual business goals. We strive for a dynamic, winning culture where we love work and value people. Our goal is to improve lives by producing beneficial products, providing employment, growing people, and giving generously. We encourage entrepreneurial ownership, balanced by common sense standards and systems that we follow as a baseline for improvement. Ventura has a global footprint and is growing in size and capability. We are seeking a Senior Quality Engineer to provide leadership for customer satisfaction and ownership in our Office Furniture Division. If our culture appeals to you and you meet the requirements below, we would love to talk to you about joining our team.

Candidates must have a 4 year degree or significant related experience, be detail-oriented, data-driven, and organized. Successful candidates will have the ability to think strategically, multi-task, drive action and hold teams accountable to customer expectations. You must have strong communication skills, the ability to work in a team oriented environment, and the desire to help people grow.

Divisional Duties and Responsibilities include:

* Act as player/coach providing leadership to Quality Engineers. Carry out leadership activities such as hiring, training, appraising performance, motivating, and resolving issues.

* Improve and Monitor Quality systems - audits, reviews and maintenance

* Encourage and Monitor effective APQP processes

* Drive a culture of root cause analysis

* Understanding of IATF16949, ISO9001 and UL certification requirements

* Assist in interpretation of customer requirements

* Perform and lead internal audits (ISO/IATF16949)

* Champion an effective process for customer approvals and documentation (PPAP)

* Enhance customer and supplier relationships through appropriate communication, documentation, problem-solving, and follow-up.

Additionally as a Quality Lead responsibilities will include:

* Insure conformance to either IATF16949 and ISO9001 certifications for your Division

* Develop and manage to your Division's Quality KPI's, including but not limited to: Customer Scorecard, Customer PPM, Quality Incidents, etc...

* As a player/QE, you will have sole responsibility for quality for some of the production cells

* Monitor customer concerns, ensure adequate response and permanent corrective actions. Champion effective resolution of customer and internal quality concerns.

* Monitor and Report metrics for monitoring system effectiveness and customer satisfaction.


* Bachelor's degree or significant related experience. Minimum of 5 yrs experience in Quality/Engineering.

* Experience in Automotive, Office Furniture, or Appliance industry preferred.

* ASQ certification preferred.

* Demonstrated analytical problem-solving ability, with experience with various problem-solving techniques and quantitative analysis.

* Minimum of 3 yrs Leadership and/or coaching experience

* Ability to travel occasionally.