Rentals Supervisor – Curry Village
Aramark Corporation
 Yosemite National Park, CA

Overview

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Position Summary:

The Rentals Office Supervisor will assist Rental Office Manager in all aspects of the Rental Office functions including, but not limited to; assisting in the training of office staff, ABI, SMS, Job Diva, outbound calling. Responsible to perform all functions in the absence of the Rental Office Manager. Other duties as assigned by Office Manager. This person has great computer skills, is willing to help out wherever needed and committed to delivering outstanding customer service. Helps train agents and assist leads as necessary. Shifts and days off vary according to business demand. Must be willing to work weekends, holidays, and on call shifts. Most work performed in the boat rental office

Essential Functions:

  • Perform daily opening and closing procedures
  • Assist in all aspects of the Rental Office functions including daily checking in of agents cash drawers, checking out of agents cash drawers and assisting other leads as necessary
  • Assist in the training of office staff on the SMS program and other office duties as required by Rental Office Manager
  • Facilitate increased revenue with outbound calling for pre-boards, upgrades and other add on items
  • Responsible to perform all functions in the absence of the Office Manager
  • Ensure cleanliness and pleasant atmosphere of work area at all times
  • Effectively communicate with guests and employees as necessary
  • Exceptional customer service skills are needed
  • Able to work with diverse populations in a supportive and positive manner
  • Develop a strong knowledge of SMS reservation system, Job Diva and ABI
  • Must be honest, dependable and forthright, with the ability to confidently work without direct supervision
  • Maintain a positive attitude – always be willing to lend a helping hand wherever needed
  • Maintain positive attitude in high stress situations
  • Must be flexible - willing to work a varied schedule
  • Report to work in proper uniform
  • Other duties as assigned

Status and Scope:

  • Rental Supervisor reports to the Rental Office Manager
  • Must have strong organization and communication skills and be able to interact with a diverse workforce and customer base
  • Rental Supervisor should have an attention to detail focus and have the ability to work in a fast paced environment

Qualifications

Qualifications:

  • Strong English communication skills are required – must have the ability to read, speak, write and understand English
  • Must be 18 years of age or older
  • Computer qualified in Microsoft Word, Excel, and Access; ability to learn SMS system, ABI & Job Diva
  • High level of guest service
  • Previous supervisory and sales experience preferred

Equipment Used:Computer, Printer, Telephone, Office Equipment, Fax machine, Calculator, Other Equipment (radio) Travel Requirements: Little or No Travel (>10%) Lifting Requirements: SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders) Physical Requirements: BENDING FREQUENT KEYING/FINGERING CONSTANT HEARING CONSTANT REACHING FREQUENT SEEING CONSTANT SPEAKING CONSTANT STANDING FREQUENT WALKING FREQUENT LIFTING OCCASIONAL