Director Category Manager - Home Health Care

CVS Health Woonsocket, RI
Job Description

At CVS Health, we're reinventing our front store and pharmacy to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700 retail stores, and we want to make sure our stores are ready to help each of our customers take the right first or next step in their healthcare journey. As part of our goal to continue to innovate and provide our customers with all they need in this journey, we are looking for a Category Manager of Home Health Care. Reporting to the Senior Director of Health Services, you will be responsible for developing our product strategy and tactics to support CVS in the Durable Medical Equipment business. You will contribute to the development, pilot and roll-out of expanded DME product and services offerings in collaboration with a diverse set of internal and external partners. This role would suit someone with strong interpersonal skills,communication skills, analytical skills, and a real passion for delivering results.

PRIMARY RESPONSIBILITIES

* You will support the complex cross-functional planning and execution of new programs including, but not limited to, assisting in the administration of new planograms,tracking and trouble-shooting on new in-store program requirements, supporting any store communication and inquiries related to the new programs

* Performance tracking and reporting, and iteration of initiatives

* Leading the development and launch of exciting new omni-channel concepts, in close partnership with cross-functional teams, you will bring to life a groundbreaking three-year strategic customer vision for our Home Health Care segment

* Support the end-to-end development, testing, and implementation of new, major programs to reinforce a strategic vision that inspires our customers, differentiates us from competition, and strengthens our CVS Health brand

* You will partner closely with other category managers on new brand recruitment and major innovation with existing brands. In addition, you will collaborate closely with our digital team to integrate omni-channel capabilities into new programs

* Partner on the development of Marketing / PR plans to drive customer awareness, adoption, and loyalty for the new roll outs and communicate CVS Home HealthCare's clear point of difference in the market place

The position operates within the Health Services department and will collaborate with a broad range of functions, including Category Management, Store Brands, external brand partners, Store Design, Procurement, Omnicare, MinuteClinic, Specialty, PBM, Inventory,Marketing/PR, Store Operations, and Finance

Required Qualifications

* 5+ years of experience in healthcare, retail or consumer packaged goods

* 1+ years of Category Management experience

Preferred Qualifications

* Experience within Durable Medical Equipment or healthcare related category a plus

* Proven leadership and experience in achieving sales, margin, and market share targets to meet financial targets

* Cross-functional experience to support close collaboration with internal and external partners

* Customer-service led mindset and orientation to support trouble shooting

* Strong analytical skills to support analysis and performance tracking

* Strong communication (written and oral) and presentation skills

* Prior project management experience and attention to detail to support excellence in execution

* Ability and willingness to travel

Education

Bachelor's Degree required

MBA preferred

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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