CAM Analyst

American Tower Woburn, MA
SUMMARY:

The CAM Analyst is responsible for executing the day-to-day transactions associated with U.S. Tower's Common Area Maintenance (CAM) program initiatives. The incumbent will analyze operating and financial information for assets in our portfolio to prepare monthly, quarterly and annual CAM reconciliations. The Analyst will review and interpret tenant lease documents to abstract crucial lease data points related to the CAM reconciliation and billing process, while adhering to company guidelines. The incumbent will also be tasked with entering said lease information into the Oracle TAR (Tenant Automated Reimbursements) system, and will be responsible for the reconciliation and continual updating of system-generated CAM lease billings or payments. The CAM Analyst will be held accountable for completing his/her daily workload and assigned tasks timely and accurately. The CAM Analyst will be responsible for identifying any discrepancies or potential issues and escalating to his/her Manager for timely resolution.

ESSENTIAL DUTIES:

* Review and interpret tenant or land agreements for key business terms required to generate tenant CAM billing; record appropriate financials

* Review and identify key business terms for tenant or land leases on acquired sites

* Stay informed of current company practices and guidelines, including straight line rules, revenue recognition process, master lease governance, and commencement date determination, to administer lease documents appropriately in Oracle system

* Audit tenant documents to validate billing history, identify necessary billing adjustments, complete paperwork to support these changes, and communicate results of analysis

* Enter key lease data points and billing information into the Oracle TAR system timely and accurately

* Administer calculations of CAM, BLM/USFS fees, property taxes, or other obligations related to tenant leases

* Identify and review exceptions with peers and escalate to manager as necessary; offer ideas from resolution to correct exceptions and prevent recurrence of issues going forward

* Confer with tenants regarding CAM obligations, explain invoiced charges, and work with Manager to determine best course of action for any disputed transactions

* Provide CAM billing estimates to Sales teams, and complete analyses as necessary to determine feasibility of adding billing constraints to new tenant lease agreements

* Work with tenants and internal Legal team to create CAM amendments to add more favorable lease terms or, when approved, add caps to existing CAM obligations

* Assist Collections team with resolution of items on aging reports (discuss outstanding balance(s) with tenants, review cash application/payment history, etc)

* Analyze the variance of transactions in prior years and identify potential errors or data discrepancies

* Review workload reports and/or trackers to identify assignments and prioritize

* Review exception reports and program outputs to ensure lease data fields are accurate

* Work closely with Sales, Operations, Legal, IT, Accounting, and Finance departments to implement and/or support process improvement and develop best practices

* Provide detailed monthly reporting on all tenant reimbursement billing (CAM, BLM/USFS, taxes, Capital), CAM amendment status, and monthly achievements

OTHER:

Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

* None

QUALIFICATIONS:

* Ability to work with functional groups and different level of employees to effectively and professionally achieve results

* Strong follow-up skills; ability to organize applicable department timelines and follow up with internal and external customer needs as needed

* Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively

* Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment

* Strong track record of building and maintaining solid relationships with internal and external customers and vendors

* Self-motivated, able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize resources and knowledge to identify high quality solutions

* Highly detail-oriented with strong analytical skills

* Ability to work effectively in a high volume and time sensitive environment

* Ability to comprehend legal language in lease provisions

* Strong computer skills including Oracle, Microsoft Office suite, specifically Excel

EDUCATION AND EXPERIENCE:

* Bachelor's degree or equivalent experience required

* Minimum 2 years experience working in contract review or finance function

* Experience in reviewing contracts preferred

* Experience in billing or invoice processing preferred

* Oracle experience strongly preferred

ENVIRONMENT:

Approximately 100% performed in climate-controlled internal office environment working under normal office conditions. Approximately 0-5% travel may be required in support of the position's responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds.