Supv Security Officers - Lexington Medical Center

Wake Forest Baptist Health Winston Salem, NC
JOB SUMMARY:Directs daily activities and functions of the Medical Center Security Officers to ensure a safe environment and efficient operation. Monitors assignments of Medical Center Security Officers and makes necessary interventions.EDUCATION/EXPERIENCE: High school graduate or...http://www.wakehealth.edu/HR/Jobs/Supv-Security-Officers---Lexington-Medical-Center-28672.htmJob Description

JOB SUMMARY:

Directs daily activities and functions of the Medical Center Security Officers to ensure a safe environment and efficient operation. Monitors assignments of Medical Center Security Officers and makes necessary interventions.

EDUCATION/EXPERIENCE:

* High school graduate or equivalent; A.S. Degree and three years as a security supervisor preferred

* Five years security experience with three years of that as a senior officer or ten years in the security or law enforcement field with five years at a supervisory level

* Certified Protection Professional certification may be considered as qualifying experience

* Exposure to EMS and Fire response desired

REPORTS TO:

Security Manager, Security Director

LICENSURE, CERTIFICATION, and/or REGISTRATION:

* North Carolina Medical Responder training required within first year of employment; certification required within one year of completing training. EMT preferred.

* North Carolina Driver's License (valid with no restrictions) required

* I.A.H.S.S. Basic and Supervisory Health Care Safety/Security Certifications

* I.A.H.S.S. Safety in Health Care Certifications

* Completion of generic and department specific skills validation and competency training to include Security Services Basic Officer Training Program or equivalent training and certification.

ESSENTIAL FUNCTIONS:

* Provides guidance and oversees daily operations of Security and Emergency Communications including staffing, workflow and productivity.

* Interprets and communicates departmental policies and procedures for the activities and functions of the Medical Center Security Officers.

* Responsible for occurrences being investigated by Medical Center Security Officers to ensure proper response and documentation.

* Plans and implements training programs for Medical Center Security Officers to achieve performance standards.

* Monitors telephone and radio calls received by Medical Center Security personnel Officers to ensure correct and timely response.

* Responsible for interviewing and recommending new hires for the department shift. Responsible for the completion of daily progress evaluations on all new full-time staff.

* Responsible for orderly and consistent operation of the shift to ensure equal opportunity, advancement and actions.

* Attends all JCAHO and department training required by continuing education.

* Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.

SKILLS & QUALIFICATIONS:

* Good public relations skills

* Good communication and listening skills

* Demonstrated leadership ability

* Adaptability to situations

* Security personnel are held to the standards of conduct represented in the North Carolina General Statute that regulates private security organizations: Chapter 74C. Private Protective Services.

* Customer service orientation

* Excellent communication skills

* Ability to work through crises

* Willing to take classes and/or attend workshops to improve skill and knowledge

* Motivates a teamwork environment and able to work in fast-paced environment

* Willing to perform duties and responsibilities of the Security Officer as needed

* Good public speaking skills and the ability to prepare and present training material

WORK ENVIRONMENT:

* Moderate noise environment

* Clean, well lit and comfortable climate

* Frequently exposed to risk of blood borne diseases while restraining patients

* Required to wear protective gear

PHYSICAL REQUIREMENTS:

* Must be able to walk a distance of 2500 feet (indoors, level surface) within 10 minutes without apparent physical difficulty.

* Must be able to ascend and descend 4 floors of stairs (86 steps) within 5 minutes without apparent physical difficulty.

* Must be able to lift a 100 lb. object a minimum of 12" from floor, holding for 5 seconds without apparent physical difficulty.

* Must be able to lift a 50 lb. object and move a minimum of 10 feet before contact with floor without apparent difficulty.

Amount of time spent performing the following activities:

0%

35%

65%

to

to

to

35%

65%

100%

N/A

Activity

X

Standing

X

Walking

X

Sitting

X

Bending

X

Reaching with arms

X

Finger and hand dexterity

X

Talking

X

Hearing

X

Seeing

Lifting, carrying, pushing and or pulling:

X

20 lbs. maximum

X

50 lbs. maximum

X

100 lbs. maximum

To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-2424. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.