Support Services

Fastenal Winona, MN
Support Services-Tool Repair Technician

2001 Theurer Blvd., Winona, MN 55987

Full-Time Shift(s): Flexible 9:30am-6:00pm


Working as Full-Time Support Services-Tool Repair Technician,you will be involved with the overall success of the department by efficiently repairing a variety of tools, including electric, hydraulic, and pneumatic. You will be working on a variety of tool manufacturers including most major national brands.


The duties and responsibilities of this position include, but are not limited to:

o Processing customer power tool repair work orders

o Quoting repair costs on a wide variety of power tools

o Repairing a wide variety of power tools timely

o Communicating with Fastenal stores and vendors

o Following all ISO (International Standardization Organization) quality procedures

o Complying with safety regulations


The following skills and qualifications are required for this position:

o Excellent written and oral communication skills

o Possess strong computer skills and math aptitude

o Mechanically inclined and customer service oriented

o Ability to learn and perform multiple tasks in a fast paced environment

o Ability to work independently as well as in a team environment

o Willingness and ability to work a flexible schedule

o Willingness and ability to travel for vendor based trainings

o Demonstrate our core values of ambition, innovation, integrity and teamwork

o Ability to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs

o Ability to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)


o Prior experience working with power tool repair.


Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single store to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.


Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with a profit sharing contribution.

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