2-year degree in business related degree in business, insurance or equivalent work experience preferred. Attention to detail and ability to multi-task is essential. Must have good organizational and service excellence skills, and the ability to be flexible. Familiar with Information Technology Systems. Must become certified as a MN-Sure and HPE certified counselor within 3 months of being in position. At least two years experience performing medical collections in a high volume capacity. Demonstrates knowledge of basic accounting skills. Experience with MS Office applications including Word, Excel, and OutLook.