Field Service Technician Lead - AMS
 Williston, ND
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Position Description

Overview: In addition to assigned field service duties, is responsible for training, assigning, monitoring, checking and coordinating work of the Service Manger with scheduling and executing maintenance and troubleshooting work of other FST's.

Skills and Abilities:

Ability to:

  • Demonstrate leadership skills, to oversee activities of assigned team and to assist with the assessment of skills and performance, identification, prioritization, and resolution of problems
  • Effectively interact with internal and external contacts using strong communication, interpersonal and customer service skills
  • Fill in for the Service Manger
  • Demonstrate advanced diagnostic and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region
  • Perform Preventative Maintenance (PM) to standard with no help
  • Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with limited to no assistance
  • Perform compressor calculations
  • Read, write and speak English (work orders, manuals, etc.)
  • Model all health, safety and environmental procedures
  • Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer, Outlook, Oracle and Maintenance Scheduler
  • Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols


  • Thorough knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification
  • Knowledge of new technologies
  • Thorough knowledge of relevant HSE procedures and regulations
  • Basic knowledge of company maintenance scheduler and other company software tools
  • Fully understands customers production equipment
  • Fully understands all processes and systems how compressor works regardless of types, makes or models used in the region

Minimum Education and Certification:

  • High school diploma or equivalent preferred
  • Valid driver's license and a good driving record
  • Gas or diesel engine and compressor school / training preferred

Minimum Experience:

  • Typically at least 8 years experience
  • Large and small horsepower (HP) experience preferred
  • Demonstrated history of successful and safe service experience


  • Frequently leads, monitors and checks work of at least 3 technicians
  • Trains team members to improve skill, productivity, safety, quality and processes
  • Gives input for hire, fire, and job changes
  • Gives input for performance review, discipline and issues
  • Champions HSE in the team

Non-Essential Duties:

  • Performs other duties as assigned

Physical Demands:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Extensive Travel
  • Drive and work in inclement weather for extended periods
  • Ability to lift up to 50 pounds