Retail Associate - Full Time

Goodwill Industries of Western Michigan Whitehall, MI

Primary Responsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant

* Receive donated items.

* Sort donations by category.

* Complete paperwork.

Store Clerk

* Operate cash registers.

* Maintain displays.

* Stock merchandise.

* Remove empty hangers and outdated merchandise according to rotation schedule.

* Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing

* Follow sorting and pricing guidelines.

* Recognize name brand, vintage, and collectible items.

* Size and hang textiles.

* Differentiate materials and place in proper containers, on Z-racks, etc.

Operate Compactor

* Recognize and follow proper material content.

* Know the mechanical operation of the compactor.

* Understand and demonstrate safe operation.

Material Handling

* Operate powered industrial trucks and other material handling equipment to move containers and merchandise.

* Assemble / Disassemble containers, gaylords, Kit Bins.

* Make proper use of available space and materials.


High school diploma or equivalent preferred.


Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

* Inside generally 100%, however, may include outside work on occasion.

* Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.

* Available and on call for emergency situations at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10 pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

* Must be able to provide positive internal and external customer relations and to easily interact with individuals referred for training.

* Demonstrate ability to think independently in supervisor's absence.

* Meet production goals.

* Demonstrate quality control and accuracy with sorting and pricing guidelines.

* Kaizen principles: follow 6S Checklist, procedures, signage, and layout.

* Maintain a valid powered industrial truck license, when required.

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