Seafood Assistant Manager

Wegmans Food Markets, Inc. Westwood, MA
At Wegmans, providing incredible service means ensuring the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available. In the role of a Seafood Team Leader, you'll assist in running the Seafood department and will work with team members to develop their skills and passions. If you simply love fish and are looking for the opportunity to share your knowledge and passion and lead others, this could be the position for you.

People (Who We Are)

* Manage performance and develop employees; provide resources, training, feedback, and stretch assignments

* Interview, select and hire the best caring, diverse, knowledgeable people

* Lead by example and create an empowering and safe work environment; maintain and encourage two-way communication

* Keep Wegmans the Best and a Great Place to Work by embracing diversity, listening and including others in decision making processes

Customer (What We Believe)

* Approach and educate customers about products, answer questions, offer suggestion; fillet, weigh, and package a variety of seafood items

* Use passion and knowledge to educate team members and customers; ensure employees have the resources to provide incredible service, highest quality products and knowledge to customers

Product (What We Do)

* Maintain department appearance, product levels, and efficiency; use knowledge of product, trends, and seasonality to accurately forecast needs and adjust order

* Oversee team; merchandise fresh seafood cases to showcase quality, monitor for freshness; highlight Best of Season, featured, and seasonal items to drive sales; understand perishability of product; work with Prepared Foods to utilize and reduce shrink

* Oversee order deliveries, ensure product quality; take appropriate steps to resolve product concerns

* Ensure team members are trained on proper cutting techniques to produce correct yield and minimize shrink

Results (What We Measure)

* Perform essential tasks for efficient Seafood operations; orders, schedules, and manage payroll; relay pertinent information to Store Management; ensure efficient operations

* Ensure proper use of equipment; ensure food & human safety, simplification, company policies and procedures are followed

Work Environment

* Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including cold and hot temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)

* Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Preferred Qualifications

* Customer service experience, preferably in a food service, grocery or retail setting

* Experience cutting fish

* Experience utilizing a variety of cooking techniques

* Managerial/ supervisory experience including delegating tasks to others

Preferred Skills

* Passion and knowledge of seafood

Similar jobs you might like