Deli Customer Service Part Time

Wegmans Food Markets, Inc. Westwood, MA
Our Deli department offers a wide variety of delicious sliced meats and cheeses, ideas for easy entertaining, and countless meal solutions and suggestions. In this department, you'll work closely with a team to help make great meals easy and provide incredible service to our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you!

People (Who We Are)

* Support, encourage, and respect co-workers

* Work with supervisor to set and achieve goals for development

* Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

* Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

* Proactively approach customers, slice, weigh and package a variety of items as requested, and answer questions about products or services offered

* Slice meats and cheeses to maintain product levels throughout the day and ensure efficient customer service at the counter

* Consistently grow product knowledge and stay up-to-date on new and featured items

Product (What We Do)

* Maintain department appearance by displaying proper signage and well-merchandised product

* Unload and break down deliveries, stock cases and coolers; refill and rotate for freshness

* Follow Wegmans core recipes and job aides when preparing products to ensure a consistent outcome

* Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Work Environment

* Work includes walking, standing for up to 4 hours without a break, repetitive grasping, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various environments, including cold temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 35 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)

* Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Preferred Qualifications

* Customer service experience, preferably in a food service, grocery or retail setting