Customer Service Representative

OfficeTeam Weston, FL
Ref ID: 01000-9501363250

Classification: Customer Service

Compensation: $14.00 to $14.00 per hour

Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the Medical Field. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Davie, Florida region and is a short term temporary-to-fulltime employment opportunity. This Customer Service Representative will process orders, speak with patients and handle accounts for the Caribbean. In addition this Customer Service Representative must be tech savvy and type over 45 words per minute with strong understanding of the Microsoft Excel and Outlook programs. Please apply online at www.officeteam.com and contact our office at 954-760-4940 to be considered for this opportunity.
Key responsibilities - Field and send out send written business correspondence - Offer friendly, accurate customer service in a timely fashion - Be a part of business development by actively cross-selling and referring customers - Receive and place telephone calls - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Medical records experience - Proficiency in numeric data entry - Proven knowledge of medical spelling - Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications - Supportive, positive attitude with a professional demeanor applied to all tasks - Strong communication and social skills and able to receive criticism well - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - 2+ years? experience of demonstrated performance in a goal-driven customer-focused environment preferred - Strong problem solving and analytical skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

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