Community Support Specialist II - Generalist

Adams County Sheriff's Office Westminster, CO
Primary Responsibility

This is an intermediate level position that interviews and assesses initial and/or ongoing eligibility for public assistance programs, excluding Long Term Care and certain specialty programs. This position operates under general supervision.

Examples of Important and Essential Duties

* Interviews applicants/participants regarding income, resources, household composition, and employment status to assess their eligibility for financial, medical and food assistance.

* Assists applicants in completing all forms and obtaining necessary documentation.

* Reviews applications for accuracy and completeness, verifies all information, and computes assistance allotment.

* Explains program eligibility requirements to applicants, including all rules and regulations, his/her rights and responsibilities, available benefit dates, reason for approval or denial, and the right to appeal.

* Completes monthly reports that are instrumental in discovering discrepancies that could affect participant's eligibility.

* Reviews and completes re-certifications. Reviews cases regularly for continuing eligibility taking necessary action in response to changes.

* Participates in dispute resolution process with applicants/participants when requested.

* Prepares evidence, attends and testifies in state level hearings on applicant/participant appeals.

* Partners with service providers and other agencies to achieve positive outcomes for clients.

* Performs other related duties and responsibilities as required.

Requirements

* Experience: County Human Services Program eligibility determination experience strongly preferred. This position requires at least one year experience in an entry level position determining eligibility for public assistance programs.

* Education/Training: High School Diploma or GED equivalent. Satisfactory completion of an Associate's or Bachelor's Degree in business, behavioral science, or another appropriately related field may substitute for experience on a year for year basis.

* Background Check: Must pass a criminal background check.

Special Requirements

* Ability to work in a standard office environment.

* Special preference will be given to Bilingual applicants.