Requisition Number: LICEN02987
POSITION SUMMARY: Under general supervision, position will conduct daily operations and provide assistance to employed clinical providers in obtaining required medical licensure to acquire and maintain hospital privileges.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prepare detailed cover letters with step-by-step application instructions in order to inform provider how to complete and return the application, including steps to acquire supporting documents as well as complete the applications to my fullest to allow faster processing by the provider.
Expedite licensure application process by creating urgency with provider via phone and email to collect relevant information in order to submit to the board and ultimately meet start date.
Coordinate submission of all provider verifications required by state board by calling institutions listed in provider work and education history in order to expedite on-time submittal of verification information.
Create urgency with institutions through making follow-up calls to expedite verification completion and submission to the state board.
Follow up with issuing state board to assess licensure status and expected completion date in order to communicate that information to production team and ultimately provider.
Update team and healthcare providers via phone, notes and follow-ups on every step in the process to keep current status updates of licensure process
Run monthly expirables reports to identify those providers with upcoming expiring licenses and certifications.
Notify and follow up with providers for expiring items.
Work with recruiter, credentialing, and staffing company to ensure renewal of expiring items.
Ensure all provider’s clinical information is accurately entered into CRM systems (SalesForce/MSOW) and record correctly reflects current working status with Sound Physicians/Echo Locum Tenens.
Understand and follow Sound employment policy and procedures.
Other duties as assigned
SPECIAL KNOWLEDGE, SKILLS, ABILITIES, TRAINING, OR SPECIAL LICENSES/CERTIFICATIONS NEEDED TO PERFORM YOUR JOB
Excellent organizational abilities
Excellent written and oral communication skills
Attention to detail and accuracy
Client service oriented (both internal and external)
Creative and persistent problem solver
Able to handle confidential material in a reliable manner
Strong interpersonal skills to handle sensitive situations and confidential information. Position continually requires demonstrated poise, tact, diplomacy, and good judgment.
Ability to multi-task and prioritize workload in a fast-paced environment
Proficiency with Microsoft Office Suite
Experience using MSOW
Must be self-motivated with the ability to complete projects independently within established timeframes
Ability to communicate effectively with a variety of contacts, including outside attorneys, senior management, and business associates.
EDUCATION / EXPERIENCE:
Minimum: Associates Degree
Preferred: 4-year degree
Minimum: 1-2 years’ experience in the health services industry working for Medical Staff Office, Verification Service or Credentialing department
Preferred: 3-5 years’ experience in the health services industry working in Medical Staff Office, Verification Service, or Credentialing department, plus prior experience obtaining medical licenses
LIST SPECIAL JOB OR ENVIRONMENTAL CONDITIONS:
Indoor office environment
No travel required
OTHER PHYSICAL AND/OR SPECIAL REQUIREMENTS ABOUT YOUR JOB:
Sitting at desk for up to eight hours (w/breaks)
Working on computer for up to eight hours (w/breaks)
Moving/lifting file boxes (up to 25 lbs.)
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.