Client Service & Support Intern
Charles Schwab Corporation
 Westlake, TX

Your Opportunity

Do you want to spend your summer internship with a company that has been challenging the conventions of the financial services industry for over 40 years? Schwab's mission is to help our clients build a better future for themselves, their families, and their communities. It is summed up in our tagline – Own your tomorrow – and it permeates everything we do.

Our Client Service Interns will have the opportunity to:

  • Be immersed in the Schwab values and mission by working in one of the firm's major service centers located in Indianapolis, Lone Tree, Phoenix or Westlake
  • Receive training on emotional intelligence and conversation skills in order to participate in basic client interactions, while learning how Schwab interfaces with different client segments
  • Perform in a fast-paced, inbound service center environment while delivering outstanding service to our clients, taking inbound calls for a portion of every day
  • Complete a structured training program for the FINRA SIE, leading up to taking the exam at the end of the intern experience
  • Collaborate with other interns and business leaders while working on a group project based on a current business strategic challenges
  • Strengthen their communication and influencing skills through client interactions and presentations to business leaders
  • Network with Schwab leadership and employees to learn more about the organization and what it means to be a Schwabbie

What you're good at

  • Excellent communication, teamwork and service skills
  • Confident and engaging presence
  • A collaborative style and client-focused mentality
  • Thoughtful approach to continually elevate the client experience
  • Ability to work in a fast-paced and changing environment

What you have

  • Anticipation of graduating with a Bachelor's Degree in Dec. 2020 or May/June 2021
  • An ability to work Monday-Friday, between the dates of June 8th and August 7th
  • Strong desire to explore a career at Schwab by beginning in our Financial Consultant Academy or Associate Financial Service professional roles post-graduation
  • Passion for learning about the Financial Services Industry and helping investors with their wealth management needs
  • Desire and motivation to take the FINRA SIE
  • Ability and desire to network by taking a client-focused sales approach