Administrative Support Assistant (CYS) NF-02

Department of Defense West Point, NY
* Duties

Help Duties Summary

The Area of Consideration for this vacancy announcement is U.S. Citizens and Non-Citizens within the local commuting area of West Point, NY. (Military Spouse, and Involuntarily Separated Military Preference eligible candidates are included in the area of consideration.)

About Parent & Outreach Services. The Parent & Outreach Services office provides enrollment, registration and information for all CYS Services programs, resources/referrals for child care both on and off West Point, and more.

Learn more about this agency


* Receives children, youth, parents, and other visitors in a courteous manner.

* Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.

* Inputs data into the Child and Youth Management System (CYMS) as required.

* Computes and records individual transactions for customers and enter data for regulatory signed statistical reports and tracking of income data as it pertains to the CYS program as required.

* Ensures risk management procedures are followed

Travel Required

Occasional travel - Travel to on and off post locations is required.

Supervisory status


Promotion Potential


* Job family (Series)

0303 Miscellaneous Clerk And Assistant

* Requirements

Help Requirements Conditions of Employment

* Direct Deposit and Social Security Card is required

* Meet qualification/eligibility/background requirements for this position

* A one year probationary period may be required

* Satisfactorily complete an employment verification (E-Verify) check

* Completed and signed DA Form 3433 is required prior to entrance on duty

* Satisfactory completion of pre-employment background checks in accordance with AR 215-3, and a Child Care Tier 1 background investigation is required

* Must have current health assessment which documents good mental and physical health, freedom from communicable disease

* Must have immunizations IAW current Army and DoD policy including annual influenza vaccinations

* Successful completion of training requirements and demonstrated on the job competency is required

* Travel to on and off post locations required

* Ability to work split shifts between the hours of 6:00 AM and 6:00 PM, to include occasional evenings, weekends, and holidays


Minimum Qualifications:

1. Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required.

2. Must be able to type a minimum of 40 WPM.

3. Knowledge of grammar, spelling, capitalization and punctuation and composition techniques needed to accurately type a variety of material from written sources or voice recordings.

4. Possess the ability to communicate effectively orally and in writing.

The experience above must be reflected on your resume to be considered eligible for this position.

Highly Preferred Criteria:

1. Knowledge of formats, forms (such as used in CYMS), typing policies, and common terminology of a Child and Youth Services program (SAS, CDC, MST, etc.)

2. Minimum of 6 months prior experience in administrative/clerical work (E.g. Record keeping, data entry, use of MS Office/CYMS/database applications, handling inbound and outbound calls, receiving customers, providing excellent customer service for telephone and in-person customers, etc.).

3. Minimum of 6 months prior experience in creating professional written communication for internal and external dissemination.

4. Minimum of 6 months prior experience in payroll processing.

5. Ability to effectively work in a fast-paced environment with a high degree of customer interaction.

6. Knowledge of the United States Army policies and regulations.

The experience must be reflected on your resume to be considered a highly preferred candidate.