West Chester, PA

This application is for our West Chester University cafe location in West Chester, PA only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job board.

Saxbys is a Certified B Corp and coffee company headquartered in Philadelphia with its very own Experiential Learning Platform cafe at West Chester University!

Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus!

We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.

As a B Corp, our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today!

Duties and Responsibilities:

Guest Engagement and Hospitality

  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
  • Effectively manage and solve guest recovery situations when they occur

Operational Efficiency

  • Ensure cleanliness and organization throughout the entire cafe
  • Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (C.E.O.)


  • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
  • Punctuality--arrive in your Saxbys uniform on time and prepared to work


  • Exceptional communication skills
  • Previous hospitality experience preferred, but not required
  • Previous food and beverage experience preferred, but not required
  • Ability to remember and recall details of a complex menu and operations

Physical Requirements:

  • Able to stand, walk, and smile for extended periods
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs
  • Ascend or descend ladders, stairs, ramps

All team members will support, exhibit, and promote Saxbys' Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:

  • We Live with Pride, Passion & Purpose
  • We are a Community Serving our Community
  • We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
  • Profit creates Opportunity
  • Care Personally and Communicate Openly
  • Serve Yourself by Serving Others