SBM Management Services
 West Chester, OH

SBM is looking to hire a Receptionist! The receptionist operates a multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.


  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel is unavailable.
  • Answers questions about the organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors to determine the nature of the business and announces visitors to appropriate personnel.
  • Monitors visitor access and issues pass when required.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes and retrieves, and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.


  • High school diploma or general education degree (GED); or one to three months related experience and training; or equivalent combination of education and experience.
  • May be required to have a valid driver’s license.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
  • Previous multi-line phone experience; 25+ calls per hours; Bi-Lingual (English / Spanish); Voice Mail experience

Shift : Monday- Friday 7:00am - 3:30pm

Compensation : $13.00 per hour