Sr. Director, Business Operations – Consumer Health
CVS Health
 Wellesley, MA

Job Description

Transformation and Consumer Health is one of the top strategic initiatives for the CVS/Aetna enterprise to improve health care and transform the consumer experience. By making high-quality care easily accessible through our convenient locations, and treating people as informed, empowered, and engaged consumers, we can ensure they get the care they need when they need it.

This role would suit someone with a strong background in managing large scale enterprise transformations, experience/ passion for bringing new healthcare products and services to market, and ability to lead in an entrepreneurial fast-paced environment.

This role will work with the Head of Consumer Product Strategy to build out an effective execution strategy and work across the Enterprise with stakeholders to drive successful execution of the product strategy. This role will also convene stakeholders and clinical teams to assure alignment across the enterprise with new products and solutions. Along with execution strategy, this role will monitor KPI's and ensure we constantly deliver the best experience for the consumer and have maximum impact on health outcomes.

The ideal candidate will have consumer health product experience with known brands and expertise in ideation, design and product strategy in the areas of consumer and digital healthcare. This role requires orthogonal thinking and the ability to work in a startup like environment within a Fortune 10 company. Experience in connecting DTC to B2B is also a strong plus.

Required Qualifications

20+ years in healthcare business development or leadership roles with consumer products background.

Preferred Qualifications

Working in large, matrixed organization to launch product to various channels.


BS/BA in a related discipline required. Masters/advanced degree desired.

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

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