Skip Tracer - Bilingual Spanish

Car Outlet Waukegan, IL
Position Summary

Skip Tracers are responsible for collecting information on accounts out for repossession and communicating with Repo Agents, with the objective of recovering the vehicle.

Job Qualifications

* High School Diploma or equivalency required

* Customer Service and/or Administrative experience preferred

* Computer proficiency including Microsoft Office Suite and data entry

* The ability to effectively communicate in both English and Spanish is required

Job Duties

* Review customer accounts that are out for repossession for contact information, reference information, etc.

* Attempt to contact the customer regarding the status of their account and location of the vehicle

* Contact customer references for information on the customer or vehicle

* Contact internal sources (Sales Processing Reps, Collections, Sales Managers) for potential information on the status of the account prior to contacting Repo agents

* Communicate with Repo agents, internally and externally, to provide information on the vehicle