Program Analyst (Family Advocacy)

Department of Defense Washington Navy Yard, DC
* Duties

Help Duties Summary

This position is assigned to the Fleet and Family Support Program (FFSP) Section; Family Readiness Division; Fleet and Family Readiness (FFR); Commander, Navy Installations Command (CNIC). CNIC is an Echelon II activity directly reporting to the Chief of Naval Operations (CNO). The mission of the FFSP is to provide information and referral, education and training, counseling and advocacy to facilitate achieving operational readiness, and personal and family self-sufficiency. CNIC, Fleet and Family Readiness is the Navy's Quality of Life program providing essential products and services to promote and improve the retention, capabilities, quality, productivity, reputation and morale of all Navy Personnel and their families. FFR programs are responsible for policy development, resourcing and oversight of the quality of life programs. Programs include Family Readiness (all Family Service programs including Deployment Readiness, Crisis Response, Career Support and Retention, Family Emergency Response, and Navy Gold Star); Navy Housing (government owned or operated Family Housing (FH) and Bachelor Housing (BH), FH PPV, Flag, Dormitories, and Services); and Fleet Readiness (Fitness, Sports, Recreation, Deployed Forces Support, Lodging, Food and Beverage Operations, Child and Youth Programs including Child Development Centers, Homes, School Age Care, Youth Programs, School Liaison).

This position is located in the Family Readiness Division of CNIC's FFR Department. The mission is to provide information and referral, and education and training to facilitate achieving operational, personal and family readiness. Fleet and Family Support Programs (FFSP) and services are grouped into three major functional areas: Deployment and Readiness Programs, Crisis Response Programs, and Career Support and Retention Programs. This position is established to analyze, evaluate, and advise management on the effectiveness of line programs and/or the efficiency of the management of assigned programs. In addition, to maintain accountability for the full range of assigned responsibilities associated with the Navy's Clinical Counseling Program.

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Clinical Counseling (includes but not limited to):

* Provides policy/program and data management expertise for the Navy's FFSPs to ensure a high quality, flexible, support program of human services for active duty military and their families.

* Provides policy/program development and oversight of the Fleet and Family Support Center (FFSC) non-medical Clinical Counseling Programs and the Deployed Resiliency Counselor (DRC) Program.

* Provides support to the administration and oversight of the Sailor Assistance and Intercept for Life Program (SAIL).

* Monitors clinical program compliance with higher headquarters policy instructions to ensure proper records management and documentation, to include administrative reviews, clinical care reviews and monitoring of high risk situations associated with suicide related behaviors.

* Provides a complete range of program services which includes the assessment and evaluation of the effectiveness for the clinical counseling and domestic violence prevention programs to include: the modification of plans and providing consultation on complex cases which require the use of a broad range of professional social science/psychology knowledge of advanced concepts, principles, procedures, and practices.

New Parent Support (NPS) Program (includes but not limited to):

* Provides oversight of development to procedural guidance to command/installation intervention in family violence cases falling under Navy Family Advocacy Program (FAP) and NPS cognizance.

* Directly responsible for program policy guidance, program development, quality assurance, training and education as they relate to New Parent Support Home Visitation Program (NPSHVP).

Family Advocacy Program (FAP) (includes but not limited to):

* Provides program/policy guidance, program development, quality assurance, training and education as they relate to the FAP.

* Develops technical directives and administrative procedural materials, including standards for implementation of the FAP.

* Provides recommendations through evaluation of program outcomes pertaining to FAP family violence prevention programming through data analyses to leadership to improve overall program effectiveness.

* Conducts technical site visits, to assess implementation and compliance of FAP.

Quality Assurance (QA)/Risk Management (includes but not limited to):

* Assists with developing and managing the organization's clinical QA program.

* Reviews and interprets a variety of data to monitor the quality of clinical care delivered to FFSP clients on a continual basis.

* Monitors FAP/clinical program compliance with higher headquarters policy instructions to ensure proper records management and documentation, to include administrative reviews, clinical care reviews and monitoring of high risk situations associated with domestic and child abuse.

* Identifies, monitors, and evaluates key program elements to include the Incident Determination Committee (IDC) and Clinical Case Staff Meeting (CCSM) and provides recommendations for improvement in the effectiveness and efficiency of the installation-level FAP program and Navy-wide work operations. .

General (includes but not limited to):

* Conducts detailed analysis of complex functions and work processes of technical line programs and makes recommendations for improving the effectiveness of work operations. Develops new methods, organizational structures and management processes. Counsels, and advises program managers on methods and procedures, management surveys, management reports, and control techniques.

* Monitors compliance with program standards and scope of care related to counseling and prevention programs across the Navy.

* Reviews all narrative and statistical reports relevant to the assigned program, analyzes trends, drafts analytical reports, and completes all required Navy and Department of Defense (DoD) reports.

* Performs qualitative and quantitative analysis of pertinent data to develop findings.

* Prepares supporting documentation in the form of spreadsheets, Power Point presentations, word documents for presentations and proposals by higher-level management.

* Carries out professional duties in accordance with generally accepted theories, methods, techniques, and practices.

* Conducts presentations, trainings, and management briefings on subject matter related to area of responsibility.

* Performs statistical/analysis work to include collecting, computing and analyzing statistical data, and applying statistical techniques, such as measuring central tendency, dispersion, errors, and variances.

* Maintains liaison with outside offices (e.g., Department of Navy (DON), Department of Defense, Staff Judge Advocate, Naval Criminal Investigative Service, and Navy Command Units) advising them on instructions relevant to FFSP programs.

* Provides technical assistance to field staff via consultation, clinical case reviews, accreditation, site visits, Navy Inspector General (IG) Quality of Life Reviews, and telephonic contacts.

Travel Required

Occasional travel - Occasional travel of up to 20% may be required

Supervisory status


Who May Apply This job is open to… United States Citizens

Questions? This job is open to 1 group.

* Job family (Series)

0101 Social Science

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* Requirements

Help Requirements Conditions of Employment

Must have or be able to obtain and maintain a Secret Security Clearance.

This position is telework eligible.


Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

* Knowledge of a wide range of current professional techniques, theories, practices and procedures of clinical psychology or social work to identify problems, select and recommend appropriate practice models to use across client populations.

* Knowledge of Federal and agency regulations as well as specific organization's program mission.

* Knowledge of program concepts, principles, practices, and procedures and the ability to apply this knowledge to difficult and complex case assignments in order to develop new methods, approaches, or procedures.

* Knowledge of dynamics and diagnostic skills necessary for family violence and suicide related behavior identification, suicide risk management, and safety/lethality planning.

* Knowledge of family dysfunction and family violence including child physical, neglect, and sexual abuse as well as domestic abuse/violence and current techniques for intervening with family dysfunction and family violence.

* Knowledge of and skill in applying child and domestic abuse prevention strategies and practices.

* Knowledge of and experience working with military families and military community support programs.

* Knowledge of laws, DoD instructions, directives, policies and procedures pertaining to counseling and advocacy programs, preferably in the military milieu.

* Knowledge and understanding of the requirements and operations of the DoD and DON programs to provide military and family members assistance, training, and education on parenting, childhood practices, and other FAP prevention initiatives.

* Knowledge of intensive home visitation services and parenting programs.

* Skill in applying analytical and evaluative methods and techniques in the development of new procedures and approaches to identify and resolve significant issues and problems of a unique nature.

* Skill in collecting, organizing, and analyzing data from various resources, to include statistical studies and surveys.

* Ability to establish long range, intermediate, and short range plans.

* Ability to use data management and reporting systems to collect and organize data drawn from databases.

* Ability to perform qualitative and quantitative analysis of pertinent data, and develop findings.

* Ability to prepare written findings and recommendations in a detailed, clear, and concise manner.

* Ability to identify needs, trends, and performance measures to evaluate program effectiveness.

* Ability to develop and effectively deliver presentations, trainings, management briefings, and recommendations to field installations.

* Ability to express oneself orally and in writing in a highly effective and professional manner: to interact with diversified groups, individuals, and organizations; and to research and compose written reports and material clearly, concisely, and effectively.


* Must possess a current, valid, unrestricted license or certification that provides legal authority to provide clinical services as an independent practitioner in the fields of Social Work, Psychology or Marriage and Family Therapy.

* Must possess a masters or doctoral degree in one of the following disciplines:

Marriage and Family Therapy from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) or an equivalent degree. OR Social Work from a school accredited by Council on Social Work Education (CSWE) or an equivalent degree. OR Psychology from a doctoral program approved by the American Psychological Association (APA) or an equivalent degree.

* 2 years (includes at least 2000 hours), of full-time, postmasters supervised clinical experience.

* Two years or 2,000 hours post licensure full-time clinical experience in a clinical setting.

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