Copy Operator Associate

Novitex Enterprise Solutions Washington, MN
Position Exempt StatusNon-ExemptWeekly Scheduled Hours40Scheduled ShiftJob Description

Exela Technologies is currently assisting our client to search and fill Copy Operator Associate role in Washington, District of Columbia! Apply now if you meet the qualifications listed below!

POSITION: Copy Operator Associate

LOCATION: Washington, District of Columbia

SHIFT: 1st shift (40hrs)

DURATION: Permanent – Full Time

Job Description


The Customer Service Associate will be based in Washington, D.C. The right candidate will be an integral part of our talented team, supporting our continued growth.


* Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

* Responsibilities include up to managing day to day data, floor sweeps, intake.

* Lift heavy boxes, files or paper when needed

* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

* Demonstrate flexibility in satisfying customer demands in a high volume, production environment

* Consistently adhere to business procedure guidelines

* Adhere to all safety procedures

* Take direction from supervisor or site manager

* Maintain all logs and reporting documentation; attention to detail

* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)

* Operating mailing copy or scanning equipment

* Shipping & Receiving

* Handle time-sensitive material like confidential, urgent packages

* Perform other tasks as assigned

* Scanning incoming mail to recipients

* Perform file purges and pulls

* Create files and ship files

* Provide backfill when needed

* Enter information daily into spreadsheets

* Identify charges and match them to billing

* Sort and deliver mail, small packages

Minimum Requirements:

* Minimum of 6 months customer service related experience

* High school diploma or equivalent (GED) required


* Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)

* Experience running mail posting equipment a plus

* Excellent communication skills both verbal and written

* Lifting up to 55 lbs. with or without accommodations

* Willingness and availability to work additional hours if assigned

* Ability to effectively work individually or in a team environment

* Competency in performing multiple functional tasks

* Ability to meet employer's attendance policy


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


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