Senior Program Assistant, #0855 (One (1) Year Term) (External Posting Period: November 8, 2019 - Open Until Filled)
National Education Association
 Washington, DC

Position Emphasis: This position supports NEA's strategic objective to focus the energy and resources of its 3 million members toward the promotion of public education by performing high-level and detailed administrative and programmatic support to departments within the NEA Center for Social Justice.

Position Summary: The essential functions of this position include providing high-level administrative, program, technical and financial support for the Center for Social Justice (CSJ) programs and projects. The incumbent carries primary responsibility for providing executive level administrative support to the CSJ, which may include support to managers, directors or senior level executives. The position requires a high level of discretion and confidentiality, ability to multi-task in a fast-paced environment, attention to detail, as well as excellent writing skills. The incumbent is responsible for synthesizing information to develop, design, write and edit reports, correspondence and presentations, utilizing word processing software, PowerPoint and other reporting tools. The incumbent handles advanced scheduling, constructs project plans, determines administrative implementation strategies, processes consultant and travel vouchers and makes hotel and travel arrangements. The incumbent assists in the planning of internal and external conferences and meetings which encompasses handling logistical arrangements for the meeting and providing on-site support. The incumbent also interacts with social media and digital platforms for member engagement and advocacy; develops and edits materials; provides virtual conference and webinar support; coordinates print production; and provides support to governance committees and events. The incumbent provides direct assistance to the CSJ Manager for Business Affairs in providing departments within the center with program support, including, but not limited to, developing tracking systems for various departmental reports; coordinating department projects; implementing NEA policies and procedures; preparing advocacy related and departmental spreadsheets; tracking of fiscal resources with NEA external partners, as well as preparing and compiling data and developing and maintaining databases. To carry out these responsibilities, the incumbent uses a personal computer, associated software, and travels occasionally.

In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves creative and analytical thinking; oral and written communication skills; attention to detail; human relations skills; use of computer keyboard; sitting, standing or walking for long periods; stooping, bending, and reaching; and stamina to work long hours and ability to travel by various conveyances, e.g., automobile, plane.

Required Skills

Minimum Education Requirement: Associate of Arts degree in business administration or related discipline, or an equivalent combination of education and experience from which comparable knowledge and skills may be obtained. Minimum Qualifications: Three years of progressively responsible program and administrative experience that must include support to a high level executive, writing and editing skills, presentation material development, participating in program development, determining implementation strategies, and providing technical program assistance concerning the particulars of a program. Other Requirements: Minimum typing speed 40 wpm. Skill and clerical tests will be administered. Work samples (e.g. spreadsheets, database, or presentation materials) may be required at interview. Availability to work extended hours on evenings and weekends. Occasional travel required.

Required Experience

Selection Criteria: Tier 1 (Essential): Proven experience providing a wide range of administrative support, to include experience providing support to senior level management, a department director and/or other executive staff. Demonstrated use of sound judgment for decision-making and ability to follow through on tasks with minimal supervision. Demonstrated high-level technology skills for managing calendars, appointments, and schedules, word processing, spreadsheets, database development/maintenance, and development of presentation materials (preferably using Microsoft Suite including Microsoft Outlook, Microsoft Word, Excel, and Power Point software), and electronic communications. Demonstrated ability to handle confidential matters. Effective interpersonal and customer service skills to interact with all levels of staff, governance and NEA membership. Demonstrated skill in coordinating meeting and travel logistics. Demonstrated ability to work independently and collaboratively as part of a team. Ability to handle multiple and complex tasks simultaneously under stringent timeframes and changing conditions. Ability to create reports and resources for purposes of tracking work. Experience collecting and synthesizing data. Proven current experience providing specialized program, administrative, and financial support, including processing vouchers and vendor payments using PeopleSoft or similar software. Successful references. Tier 2 (Significant): Demonstrated web skills and experience with multimedia, digital and online platforms. Experience with CVENT or similar conference/event planning software. Experience using Microsoft Access and Microsoft Teams. Knowledge of and overall work of the Center for Social Justice. Demonstrated ability to work with and staff, NEA leadership and/or governance. Tier 3 (Desirable): Knowledge of mission and programs of the National Education Association.