Restorative Justice Program Manager

Access Youth Inc. Washington, DC

Job Title: School-Based Restorative Justice Program Manager

Reports To: Senior Program Manager


Access Youth is a non-profit organization that is committed to reducing drop out rates by addressing the top reasons students are pushed out of school -- unexcused absences and behaviors that lead to suspension.  Our mission is to keep vulnerable youth in school to graduate on time and out of the justice system through our four-year program model of mediation, restorative justice and positive youth development

Restorative Justice Program

The Restorative Justice Program (RJP) is designed to provide students with early interventions to reduce common misbehaviors that lead to suspension and arrest, including fights (no injury), bullying and threats.  Students are equipped with the motivation, support, and resources they need to improve their behavior choices and school achievement.  Our program model incorporates key principles of restorative justice and mediation as well as evidence-based approaches such as the scientifically validated emotional intelligence (EQ-I ©) curriculum in which students improve key areas of social and emotional functioning through reflective dialogue, physical activity and movement, relaxation and mindfulness techniques, and other experiential learning activities. RJP’s mediations and conferences for 9th -12th graders are proven to reduce subsequent suspensions for the same behavior.

The goal of the program is to increase positive behavior choices and reduce repeat misbehaviors, ultimately improving educational outcomes for students attending under-resourced schools.  AYI currently serves 450-500 students annually through this program.

The Restorative Justice Program connects to high school graduation by:

  • Reducing the number of youth who are suspended
  • Reducing the number of youth who are referred for a subsequent suspension for a similar behavior
  • Increasing the number of youth who improve their pro-social behavior abilities

Key performance measures for the Restorative Justice Program are the number of subsequent suspensions for similar behavior and number of pro-social choices made during the school year, as evidence by student survey results.

Position Overview: Each Restorative Justice Program Manager is responsible for the development, delivery and management of the school-based Restorative Justice Program at a Washington, DC high school.  Delivery is accomplished by addressing conflict-resolution and positive behavior choice-related issues through mediation-based student conferences, coaching, the use of incentives, and life skills instruction.  This school-based position is responsible for direct service delivery of the four-year program model to a caseload of 75 to 100 students as well as program and data management.

Each Restorative Justice Program Manager will:

  1. Build and sustain collegial and effective relationships with principals, counselors, and other high level school personnel as Access Youth’s on-site representative.
  2. Ensure effective program management, implementation, evaluation, data and outcome delivery.
  3. Build trust, rapport, and communication with teenagers at risk for chronic truancy, suspension, and other forms of exclusionary discipline.

Mandatory Qualifications:

  1. Experience in restorative justice and/or conflict resolution programming
  2. Experience working in an urban school setting
  1. Experience in program design, management, and evaluation
  1. Strong communication and relationship-building skills, including the ability to work with a diverse student and adult population
  2. Experience in data collection, analysis, and reporting to assist in making informed programmatic decisions
  3. Demonstrated computer skills, including ability to utilize databases and other office software applications including Microsoft Excel, Word and Outlook.
  1. Ability to work independently and be self-motivated with strong organizational and time management skills.
  2. Excellent communication, both written and oral, and presentation/training skills for large and small groups.
  3. Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines and ability to work under pressure and effectively diffuse crisis situations.




  1. Equity:
  2. Adaptability:
  3. Teamwork:
  4. Professionalism
  5. Pro-activeness (or Initiative)

Essential Duties and Responsibilities:

Each position is full time and based in a high-risk Washington, DC public high school. Duties and responsibilities include, but are not limited to:

  1. Receive referrals, conduct intake, and schedule mediation or conference sessions
  2. Conduct mediation sessions with students using proven mediation skills and principles
  3. Work with students on an ongoing basis to monitor their compliance with all mediation agreements
  4. Build trust, rapport, and communication with students and families in the program
  5. Work with school behavior team and deans to integrate our programming
  6. Make referrals to other school- or community-based services, when appropriate
  7. Track and maintain case information, data, and case management database in a timely manner and provide data when requested
  8. Conduct evaluations and track evaluation results
  9. Complete weekly, monthly, quarterly and annual program reporting
  1. Ensure effective program management, implementation, evaluation and outcome delivery.
  2. Create and sustain collegial relationships with principals, counselors, and other school personnel as Access Youth’s primary on-site representative
  3. Serve as an articulate spokesperson for all program activities & Access Youth programs
  1. Assist the COO and Executive Director to develop and improve existing activities and service management systems
  2. Think strategically about your program, make recommendations for program improvement, and contribute to and participate in fundraising for your program
  3. Collaborate with program and organizational colleagues, including constructively participating in weekly and periodic team meetings.