Program Support Specialist

US Government Other Agencies and Independent Organizations Washington, DC
* Duties

Help Duties Summary

This announcement is open to current Career or Career-Conditional OPM employees.

As a Program Support Specialist at the GS-0301-12 with a full performance level of a GS-12 , you will be part of NBIB's Business Transformation office and Field Operations. If selected, you will be responsible for analyzing organizational priorities and providing a wide range of liaison services to support the NBIB administration.

Learn more about this agency


* Supports Executive Assistants and NBIB senior leaders assigned to the TRB with administrative needs including meeting support, correspondence management, travel arrangements, presentation coordination and approval, and visitor control and access.

* Solves unusual problems in performing a variety of duties related to special projects and/or routine or high visibility administrative or program issues with OPM common service entities on behalf of NBIB.

* Ensures coordination of documents, presentations and sharing of necessary information with OPM and NBIB Senior Leaders, and external entities as directed.

* Participates in conducting studies to improve the effectiveness of NBIB program administration and NBIB organizational structures. Examples include working on special projects involving workforce, manpower, and organizational alignments.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


* Job family (Series)

0301 Miscellaneous Administration And Program

* Requirements

Help Requirements Conditions of Employment

* Must be a U.S. Citizen or National

* Males born after 12-31-59 must be registered for Selective Service

* Suitable for Federal employment, determined by a background investigation

* May be required to successfully complete a probationary period


For the GS12: You must have at least one year of experience equivalent to the GS-11 level in the Federal service. To qualify at this level, the experience should include performing a variety of NBIB operational, administrative and analytical duties in support of the office; an understanding of the processes used in NBIB to process administrative matters such as coordinating and reviewing documents for timeliness and completeness; track and monitor correspondence and other mission enabling communications; solving administrative system and process issues, guiding Executive Assistants and providing direct support in addressing senior leaders administrative needs, and creating and maintaining various reports for administrative management.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS 12 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.