Technical Support Engineer
 Warsaw, IN
We are looking for a Technical Support Engineer with broad technical knowledge related but not limited to programming. As a part of our team, you help solve technical issues that our customers encounter while using the platform. 


  • Identifying the underlying reasons why the customers encountered the issues,
  • Researching possible solutions using technical experience, judgment, and precedents, 
  • Solving problems on your own or with other members of the tech team,
  • Making decisions regarding the approach to a given issue (solving them on your own, suggesting solutions for others to implement, or delegating it entirety),  
  • Providing fixes where applicable,
  • Communicating with customer support or customers.


  • Advanced/ high intermediate English skills, 
  • Programming experience (in any language), 
  • Knowledge of SQL or MongoDB,
  • Analytical skills,
  • Ability to learn fast,
  • A curious mind,
  • A strong sense of ownership,
  • A passion for technology.


  • Customer support experience,
  • Knowledge of Linux/Windows/MacOS,
  • Knowledge or SSH, RDP, and VNC. 

Perks & benefits

  • The opportunity to learn modern tech stack in practice (Cloud, Microservices, Continuous Delivery, Kubernetes, Infrastructure as code, test automation, etc),
  • Solid growth opportunities from working in a team of strong senior developers,
  • A truly international work environment with English being spoken every day,
  • Individual growth budget for your educational plan,
  • Private healthcare,
  • A free gym membership,
  • Free physiotherapy every week,
  • A fully stocked kitchen with snacks, drinks, and specialty coffee,
  • A Chief Joy Officer dedicated to keeping our team happy,
  • Team meetups where we come together outside of work,
  • Having a lot of impact on what we do here at Devskiller. We are not a corporate business and we welcome ideas and suggestions - your opinion really does matter.
Interested? Please send your resume to with the job title in the subject line.

If you know someone for the job, just let them know about this offer. We will be more than grateful.