Telecommunicator

Town of Wake Forest
 Wake Forest, NC

Apply By: Open until filledMinimum Starting Salary: $45,572The Town of Wake Forest is seeking a team-player to receive emergency and routine calls for police assistance and general information. The ideal candidate must be able to dispatch police units, operate a variety of electronic equipment and answer several incoming calls at one time. Work requires frequent public contact that will require tact, firmness, decisiveness, and judgement in order to obtain necessary information from people who are under extreme stress. Must be able to multi-task and choose appropriate courses of action in a rapid and efficient manner. DCI operator certification is preferred. We will conduct a thorough background investigation, as this is a highly sensitive position.

Training and Experience: High School graduate or GED required and two years of experience as radio or telephone switchboard operations, dispatching, public contact or clerical/technical work experience with proficiency in typing a minimum of 30wpm and/or computer keyboard techniques and skills.

Preference will be given to those applicants with public safety experience. Shift work required and will include some nights, weekends and holidays. This is an essential position for purposes of inclement weather.

If you are offered a conditional offer of employment you will need to successfully meet all of the following conditions to be hired:

  • Completion of the substance abuse testing required by the Town. Be advised that you have 48 hours after accepting our conditional offer to report for the drug screen.
  • Completion of a Background Screening.
  • COVID-19 vaccination by the first day of work (we will accommodate those who cannot receive the vaccine for disability or religious based reasons). You must have at least one dose before your first day of work. If you are subject to getting a second dose it must be received in accordance with manufacturer recommendations. Vaccination cards are to only be shared with Human Resources staff.
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