Customer Service Representative

Kellam Mechanical Virginia Beach, VA
Job Title: Customer Service Representative/Lead Generator

Pay Scale: $12.00 per hour plus commission

Work Hours: Full time (40 hrs) Monday through Saturday, varying shifts from 7am - 7pm, some Saturdays will be required

Primary Job Function: Handle incoming calls, contact existing customers and neighbors for the purpose of scheduling service maintenance appointments, service agreement appointments or sales appointments for comfort consultants. Assist Service department with customer retention.

Reports to: Service Manager

Required Qualifications:

* High school Diploma or GED

* Excellent verbal skills

* Well organized and ability to work independently

* Professional phone skills

* Creative thinker

* 1-2 Years Inside Sales or telemarketing experience

* Strong interpersonal skills

* Energetic personality

* Coachable

* Timely in all work and attendance