Entry Level Client Service Representative position near Oakbrook Terrace, IL

Entry Level Client Service Representative position near Oakbrook Terrace, IL

We’re looking for entry level customer service professionals to assist clients in servicing equipment that is critical for business success. If you have retail, fast food service, dispatching, or general customer service experience, this position is an exciting way to transition into a professional office environment!

Responsibilities:
• Managing a service request que that dynamically changes throughout the day
• Responding to client requests via email, portal communication, and occasionally phone for service at their retail store locations
• Dispatching service technicians to fix mission-critical machinery
• Establishing a rapport with service contractors to ensure exceptional response
• Conducting and following up on client satisfaction surveys
• Partnering with team members to ensure that all service requests are followed up on

Requirements:
• Successful candidates have come from retail, restaurant, dispatch, and other non-traditional industries
• High School Diploma or GED
• The ability to be articulate in phone and written communication (Proper grammar)
• Critical thinking acumen and the ability to react quickly to rapidly changing scenarios
• Strong computer and technology skills (MS Office, Oracle a plus)
• Highly attentive to detail and strong multitasking ability

Hours:
• The office is open from 7:00am – 7:00pm
• 8 hour assigned shifts with (2) 15 minute breaks and (1) 30 minute lunch

Compensation:
• $13.00 per hour

Candidates are required to pass a background assessment, employment verification, and drug screen to be considered for this position.

If you or someone in your network is interested in this Customer Service Representative job near Oakbrook Terrace, IL or would like to see other available opportunities:

Click “apply” below and/or visit our website at www.ajilon.com