Store Manager

Harbor Freight Tools Victorville, CA
Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

Profit Maximization

* Drive sales to exceed financial goals

* Manage payroll and control expenses

* Foster a results-driven store environment

* Successfully execute special events

Operational Execution

* Prioritize workload

* Validate execution of standard operating procedure

* Ensure compliance to company policies

* A subject matter expert in all operational processes

Talent Optimization

* Acquire high quality talent

* Training and developing

* Performance management

* Effectively staff and schedule

* Create a team atmosphere

Customer Experience

* Ensure a friendly environment

* Ensure items are in-stock

* Ensure items are priced right

* Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results

* Sets priorities and translates goals into action plans

* Consistently pushes self and others for results

* Manages internal and external communications

Building High Performance Teams

* Acquires and retains the right talent

* Trains, coaches and provides feedback

* Develops team for growth

Problem Solving:

* Is solution oriented, sees problems as opportunities

* Looks beyond the obvious and doesn't stop at the first answers

* Keeps the goal in mind and is not easily deterred

Managing and Measuring Work

* Clearly assigns responsibility for tasks and decisions

* Sets clear and measurable objectives

* Monitors process, progress and results and provides effective feedback

Managerial Courage

* Does not hold back what needs to be said and is not afraid to take action

* Provides on-time, direct, complete, and actionable positive and corrective feedback to others

Customer Focus

* Acts with internal and external customers in mind

* Understands and teaches how operational execution directly affects the customer experience

* Establishes and maintains relationships with customers and associates through respectful and effective communication


* Minimum of two years of retail management experience


* Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements

* Ability to intermittently lift, push and/or pull up to 50 pounds.

* Requires standing and moving for an entire shift.

* Ability to lift, bend, kneel, climb, crawl and/or twist.

* Ability to safely climb up and down a ladder.

* Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.


* Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.

* Regular attendance is an essential function of the job.

* Some travel required.