Medical Assistant-Phlebotomist

The Vancouver Clinic Vancouver, WA
The Vancouver Clinic is looking for a full-time phlebotomist. The phlebotomist is a professional representative of the laboratory whose primary function is to provide excellent customer service and venipuncture collection. This position will work collaboratively with all healthcare team members toward positive outcomes for the patient and the organization, perform phlebotomy services, collection and handling of specimens, understanding of department procedures and computerized EMR and Lab Information Systems.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Customer Service/Flexibility

* Build strong working relationships with internal and/or external customers;

* Anticipate and meet customer needs;

* Prioritize work in alignment with the needs of the customer;

* Positively deal with changes that affect job requirements; Support organizational change;

* Adapt to shifting priorities in response to the needs of internal and external clients;

* Quickly recognize situations/conditions where change is needed;

* Work to clarify situations where information, instructions, or objectives are ambiguous;

* Maintain patient confidentiality (HIPAA).

* Work independently as well as a within a team setting

Specimen Collection/Handling and Processing

* Knowledge and understanding of proper patient identification.

* Collect and label specimens for requested testing according to CLIA regulations and CLSI guidelines;

* Skilled venipuncture collection of all age categories and patients with special needs.

* Specimen handling of various types of specimens according to established guidelines;

* Follow universal precautions in accordance to Blood Borne Pathogen Exposure Control and OSHA standards in work place environment when receive, handle, process and/or package specimens.

Clerical/Data Entry of Lab Tests

* Patient check-in at Laboratory reception;

* Verify patient coverage plan and demographic information making changes as required;

* Retrieve and interpret orders from Electronic Medical Record system;

* Prioritize patients according to Vancouver Clinic Lab Specimen Collection Prioritization policy;

* Data entry into the Laboratory Information System for collection and receiving of specimens, lab results and documentation.

Waived Testing

* Perform waived and moderately complex testing as assigned;

* Recognize abnormal results;

* Follow through with reporting/notification/documentation of abnormal results according to procedure.

Training and Development

* Cross-train to be able to perform phlebotomy job function at all facilities;

* Demonstrate good judgment in routine, day to day decisions according to policy and procedure;

* Independently make decisions and take action, even in non-routine situations;

* Make reasonably quick decisions when necessary even with incomplete information;

* Consider impact of various options when making decisions; use good judgment in deciding whether to make a decision or escalate it.

* Ability to communicate clearly and effectively

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

EDUCATION/EXPERIENCE/TRAINING

* High School diploma or equivalent.

* Phlebotomy certificate with an externship or equivalent education

* Understanding anatomy of the arms and hands.

* Current Washington State Medical Assistant-Phlebotomist credential.

* Current American Heart Association Health Care Provider BLS CPR certification.

* Computer proficiency required.

* Minimum of one year of experience using blood collection techniques in a clinical lab setting is preferred.

* Minimum of one year experience working with the public or demonstrated ability to interact with a diverse group of individuals in a positive, friendly and helpful manner.

* Ability to calm patients and work under stressful conditions.

We offer a competitive wage and a comprehensive benefits package which includes insurance programs covering medical, dental, vision, life, long-term disability, paid time off, education reimbursement, and a 401(k) plan. We are proud to be an equal opportunity employer.

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