Employment Service Advisor

Delta College University Center, MI
POSITION ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS: * Proactively communicate available services and resources to job seekers * Tailor service delivery to individual job seekers' needs * Assist job seekers with the posting of their resume on Pure Michigan Talent Connect (PMTC) * Provide direction to job seekers in the completion of a job search * Maintain a working knowledge of programs available through Great Lakes Bay Michigan Works and partner agencies * Maintain compliance with unemployment registrations/regulations * Provide technical assistance/training/input to employers in the use of Pure Michigan Talent Connect (PMTC). Notify appropriate BST Representative for follow up * Comply with all sections of the Employment Services Manual, regulations and updates * Make appropriate referrals to TAA, SNAP, WIOA, WIOA Youth, Adult Education, Veteran Services, and MRS * Enter Mediated Services customers as per annual goals * Seek customer service responses through job seeker surveys * Maintain accurate statistical reports (as established by the MWA) * Provide support to Business Service Team with "Single Company Job Fair" events and individual interviewing * Meet MWA-Established Goals * Other duties as assigned