Billing Representative

Fresenius Medical Care Tyler, TX
PURPOSE AND SCOPE:

The Billing Representative provides administrative support in the billing and collections function. The incumbent in this role performs activities which include, but are not limited to: obtaining and verifying insurance coverage and eligibility, creating billing reports, resolving credit issues, and coordinating with vendors on the collection of payments. The Billing Representative provides outstanding customer service to patients and vendors through timely and effective preparation and process of high-volume billing, account reconciliation, payables and specialty reports.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

* Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA, and other regulatory requirements.

* Prepare and process billing and collections information; ensuring reconciliation and verification of all necessary information.

* Analyze and reconcile applicable data within the assigned function(s).

* Provide professional and efficient customer service through the investigation and resolution of outstanding issues.

* May generate reports on a routine basis; ensuring data reconciliation between associated systems.

* May perform patient insurance and demographic verification as necessary.

* May perform validation and quality control of applicable systems as necessary.

* May maintain applicable accounting and/or patient files in compliance with company policies and procedures, HIPAA, and other regulatory requirements.

* Mentor other staff as applicable.

* Assist with various projects as assigned by direct supervisor.

* Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.