PMA Specialist
Rockwell Automation, Inc.
 Twinsburg, OH

The PMA Specialist is an traveling consultant who works with a client to help audit their onsite inventory and work with them to fill any risk gaps that are identified. 80% travel - including Michigan, Ohio, and Western Pennsylvania. Also will support our additional portfolio of services and capabilities centered around reliability and supply chain management. The focus of this position is to maintain accuracy, reduce customer risk and identify opportunities to help grow our support at existing sites. The PMA Specialist is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors.

Essential Functions:

  • Perform and report back on inventory audits performed at manufacturers throughout Michigan, Ohio and Western Pennsylvania.
  • Perform reporting and data analysis by gathering product data from customer ERP systems and RA tracking software.
  • Create program metric reports using RA software and other tools that meet customer requirements.
  • Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management
  • Ability to make recommendations based on pre-established processes to improve customer delivery and part availability.
  • Responsible for communication between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately

EOE, M/F/Disable, Vet