CSR - Distribution

Conn's, Inc. Tulsa, OK
CSR - Distribution

Conn's History:

Conn's was founded over 125 years ago and is currently operating 100 stores and expanding into new markets. Conn's is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Position Summary:

The Warehouse CSR role is to answer inbound calls and service customers at the warehouse.

Responsibilities:

* Answers incoming customer calls and greets customers warmly and ascertains problem or reasons for calling

* Services customers arriving at the warehouse for customer pickups

* Supports delivery teams as they deliver product to customers

* Contacts customers for pre-delivery to coordinate delivery times

Qualifications:

* Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks

* Must have excellent customer service and organizational skills

* Computer and clerical experience is preferred

* Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time

* Bilingual (English and Spanish) is a plus

* High school diploma or GED is required

Conn's is PROUD to be an equal opportunity employer.