Internet Sales Specialist - Call Center

RideNow Management LLLP
 Tucson, AZ

RideNow Powersports Tucson is looking to hire customer-centric, internet salespeople for one of the fastest-growing power sports companies in the country! You will need to be dynamic, diligent, precise, and sociable. You will be working closely with customers and staff to help orchestrate a seamless buying experience. The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. If you are searching for an exciting career where you can use your sales skills to deliver high-quality products and services, we look forward to hearing from you!!

Qualified candidates will be energetic, self-motivated, with a High School diploma or equivalent. We have advancement opportunities, great pay, and some of the best benefits in the business!

Job Type: Full-time

$1200 per pay period plus performance-based incentives. Average annual pay $36K-$46K (base + commission all in).

Answers inbound internet leads and sales calls in a professional and helpful manner in order to create a positive customer experience that translates to sales.

ESSENTIAL FUNCTIONS

  • Develop an understanding of motorcycles, ATVs, UTVs, and personal watercraft by studying characteristics, capabilities, and features between models
  • Ensure the RideNow approved sales process is used with every sales opportunity
  • Respond to and follow up with all web and phone leads in a timely manner
  • Follow RideNow approved scripts for talking to customers via phone and internet chat
  • Assist customers with products and services sold at the dealership in order to present features and benefits to customers
  • Demonstrate motorcycles, ATVs, UTVs , and personal watercraft by explaining characteristics, capabilities, features, warranties, service; taking demo rides
  • Project a positive image to customers at all times
  • Assist in setting up the sales lot or showroom floor
  • Correctly log names and numbers of customers encountered at the store on a daily basis
  • Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Stay up-to-date on our current inventory and use that knowledge to encourage customers to make a purchase; new and used products.

REQUIREMENTS AND SKILLS

  • Strong computer skills
  • Dynamic, confident and courteous phone presence
  • Excellent customer service and problem-solving skills
  • Previous dealership sales experience a plus

EDUCATION AND EXPERIENCE

  • High School Diploma or equivalent
  • 1+ year retail and/or customer service
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