DA Victim Services Coordinator
State of North Carolina
 Troy, NC

Description of Work

  • This position is time-limited, grant funded, full-time.*

Funding for this position expires September 30, 2020.

The Office of the District Attorney, Prosecutorial District 28, seeks a qualified candidate to provide legal support services to the prosecutors in the Montgomery County office. The selected candidate will provide services to victims of crime in the District Attorney's office including victim notification, courtroom education, secure waiting areas, travel scheduling, trial preparation and/or helping victims and witnesses understand and prepare for court, compensation and restitution assistance, referrals to victim advocacy agencies, gathering information from victims to assist in the prosecution of cases, and informing victims of their rights as victims.

Duties include but are not limited to the following:

  • Review case files to identify all potential victims.
  • Instruct victims and witnesses on courtroom procedures, answer questions, provide program information, and may conduct tours of the courtroom.
  • Assist victims with completion of impact statements, and compensation and restitution forms.
  • Ensure all available services are provided to victims and witnesses, and check the status of services being provided.
  • Refer victims and witnesses to social service agencies when indicated.
  • Assist victims to recover their property.
  • Maintain files on all victims and witnesses; select or compose letters; and update case files as necessary.
  • Determine which victims and witnesses are required in court and ensure their notification; and ensure appropriate subpoenas are issued.
  • Coordinate the telephone stand-by system to maintain contact with witnesses regarding their appearance before the court.
  • Arrange transportation, hotel accommodations, childcare, and when necessary, intercede with employers.
  • Notify victims and officers of the status of their cases, including final disposition.
  • Prepare monthly statistical reports reflecting case activity.
  • Compose correspondence as necessary.
  • Handle routine inquires by phone or in person.
  • May present community awareness programs; and recruit and train volunteers and/or interns.
  • Assist victims in registering for post-disposition notification.
  • May attend victim interviews with a District Attorney upon request.

This position reports to the District Attorney. Work hours are 8:00 AM - 5:00 PM, Monday - Friday.

Knowledge, Skills and Abilities / Competencies

Knowledge of: criminal justice and court system procedures; legal terminology; and community resources to refer victims and witnesses.

Skill in: Microsoft Office Word, Excel, Outlook, and PowerPoint; accurately typing 35-40 wpm; and answering a multi-line telephone system.

Ability to: interview to elicit information from victims and witnesses to ensure appropriate services; coordinate and schedule daily operations of the victim and witness program; manage the court appearances of victims and witnesses to ensure their presence in the courtroom when needed; communicate orally and in writing with persons of diverse backgrounds; establish and maintain effective working relationships with law enforcement officers, officials of related agencies, and the general public; and calmly handle stressful situations.

Minimum Education and Experience Requirements

Graduation from high school or high school equivalency certificate and two (2) years of legal secretarial experience; or an equivalent combination of training and experience.

Management prefers candidates that reside in Montgomery County.

Attach cover letter and résumé.

Supplemental and Contact Information


Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

• NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:

E-Verify Participation

E-Verify Participation (Spanish)

Right to Work

Right to Work (Spanish)

Charmaine J. Leeks

NC Administrative Office of the Courts

Human Resources Division