Assistant Manager - Hospitality - #429 - Evenings/Overnight

Sheetz, Inc. Triadelphia, WV
Location: Sheetz Stores #00429 - 6 CABELA DR TRIADELPHIA, WV

Starting Rate of Pay: $16.00

Full or Part Time: Full Time

Shift Needed: Evenings/Overnight

If you are a current employee, click here to apply

PRIMARY PURPOSE OF THIS POSITION:

Profitably lead the day-to-day operations of the store in the absence of the Store Manager.

Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

* Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.

* Provide input into the scheduling of staff.

* Resolve customer complaints and concerns in a timely manner.

* Ensure compliance with applicable policies, procedures and programs.

* Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.

* Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.

* Ensure the completion of end of day tasks.

* Oversee the proper placement, pricing and stocking of merchandise in the store.

* Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

* High School Diploma or GED required.

* Two-year degree in a business related field preferred.

* Successful completion of certification testing as needed.

Experience

* One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Licenses/Certifications

* ServeSafe

* Any other legally required certification

Nearest Major Market: Pittsburgh