Medical Assistant- Robbinsville Family Practice

Trinity Health Corporation Trenton, NJ
Department:

2240_6326 LMA LC Int Med Lawrenceville

Expected Weekly Hours:

40

Shift:

Position Purpose:

Job Description Details:

This position is located in Robbinsville, NJ-Job Summary: The medical assistant (MA) is part of the care team in the ambulatory patient care setting and directly interacts with the patient, family, and caregiver in person, over the telephone and via the patient portal. The medical assistant advocates for the patient in the delivery of quality, cost effective patient care by performing the clinical tasks and duties assigned by the physician, nurse practitioner, physician assistant, registered nurse, and practice leadership to improve individual and population health.

Summary of Accountabilities:

Demonstrates the mission, vision, and values of Trinity Health in behaviors, practices, and decisions.

Serves as a patient advocate in direct interactions with the patient and care team.

Prepare exam rooms after each patient and at end of day. Assure cleanliness, neatness, and maintains par level of supplies.

Greets and courteously escorts patients and other guests to the exam room.

Accurately documents appropriate medical information. This includes but is not limited to; vital signs, such as pulse rate, temperature, blood pressure, and weight and height; obtaining information regarding the reason for the patient visit and presenting problem/s; medical and social history.

Understands and is able to verbalize the criteria for each ACO payer program and will assist with performance improvement opportunities by identifying and closing gaps in care, as well as ensures appropriate documentation.

Understands the Transition of Care (TCM) process as it relates to discharges from area hospitals and the importance of Patient Care Navigation with the LMA Advanced Quality Nurses (AQN) and Hospital RN Care Navigators (CN).

Assist provider with care of patients when needed including serving as a chaperone.

Abstract and prepare medical records in advance of patient appointment to assure the past medical history is up-to-date, all previous orders are followed, completed tests and referrals is available, and any emergency room, urgent care or inpatient discharge information has been obtained.

Participate in care team huddles one to two times per day.

When directed, facilitate the completion of initiating a referral or prior authorization for diagnostics and testing; and communicate the results timely to the patient and provider.

Administer intramuscular and subcutaneous injections, perform in-office testing, and facilitate medication refill management as directed by provider (in accordance with State's MA scope of practice).

Assist patients with the completion of questionnaires as needed.

Promptly and accurately communicates patient questions, issues or concerns with providers received via telephone or patient portal.

Perform front desk duties such as answering telephones, scheduling patients, scanning, check in, and check out.

Assure all patients demographic information is up-to-date.

Maintains strict HIPPA compliance at all times according to Lourdes Health policy.

Respond to families, visitors, and staff in a sensitive manner.

Cultivate positive relationships with all patients, customers, guests, and members of the care team.

Assist with any additional duties as needed or as directed by Office Manager, Regional Administrator or Provider.

Coverage of other practices as needed that will require travel to the alternate location. This will be at the discretion of the Office Manager/Coordinator and Regional Administrator.

Minimum Certifications, Registry and/or Licenses Required: Certified Medical Assistant. Per NJBOME -Must be a graduate of a 600 hour Medical Assistant program that is accredited by the Department of Education. Must be certified by one of the following certifying bodies: NHA, AMT, NCCT or AAMA

Minimum Degree and Experience Required:

High school diploma or GED equivalent required; Experience as a Medical Assistant preferred.

Skill Requirements:

Skill in establishing and maintaining effective working relationships with other employees, patients, hospital departments, organizations and the public. Strong interpersonal and communication skills. Familiarity with ICD10 and CPT coding preferred. Good command of the English language and medical terminology both orally and written. Injection administration (as needed). Knowledge of sterile techniques and proper technique for blood and urine specimen collection, preparation, storage and delivery. Vital signs and EKG. Ability to perform diversified duties with a high degree of accuracy.

Physical Requirements:

Ability to see and hear within normal limits with or without use of corrective devices

Motor dexterity of hands and fingers.

Ability to utilize proper body mechanics

Ability to lift at least 50 pounds (without assistance)

Ability to frequently bend, lift, move and pull. Ability to stand and walk for long periods of time.

Working Relationships:

Office Manager or Office Coordinator

Physicians

Patients/Families/Visitors

Administrators and Office Staff

Hospital Employees

Outside Vendors

Environmental Conditions:

Interior office setting, examination rooms, etc. The worker is subject to inside environmental conditions

Potential exposure to blood and body fluids

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.