Customs Brokerage Supervisor
Kuehne & Nagel Logistics, Inc.
 Torrance, CA

Customs Brokerage Supervisor

Your Role

Adhere to, train, and advise team in areas of Customs Brokerage Regulations.

Your Responsibilities

  • Adhere to, train, and advise team in areas of Customs Brokerage Regulations.
  • Help team members develop solutions to be presented to clients.
  • Monitor problem files and implement corrective action when needed.
  • Recognize and report any staff training needs to the manager.
  • Escalate any unresolved issues or risks before they materially impact KN.
  • Communicate daily with other departments, branches, customers and foreign origins, both verbally and in writing.
  • Offer excellent client and team support.
  • Generate reports per client request.
  • Perform other duties as assigned.

Your Skills and Experiences

  • Customs Broker license preferred
  • High School Diploma required
  • Minimum 5 years' experience as an entry writer
  • Previous Team Lead or Supervisory experience a plus but not required
  • Ability to work with demanding deadlines in high pressure environment.
  • Ability to build rapport and communicate effectively, both written and verbal.
  • Team player with leadership skills.
  • Ability to multi-task, prioritize and organize work.
  • Self-starter.
  • Reliable.
  • MS Word, Excel, PowerPoint and Outlook - intermediate level

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.