Amazon Transportation Services, Middle Mile Partner Manager

Amazon.com Services, Inc.
 TN (Tennessee)

Desciption

Job summary

Middle Mile Partner Manager

Amazon’s Transportation Services team is seeking a highly skilled and motivated Middle Mile Partner Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.

Candidates should have a background in complex problem solving, external vendor relationships and demonstrated operations management skills. The candidate is comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation.

They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication and project management skills while working independently in a high pressure, and often ambiguous, work environment. Candidate must be flexible with hours and travel. Passion and drive for customer service is a must.

Key Responsibilities include:

· Collaborating on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs.

· The ideal professional will educate internal and external senior business leaders on how to most efficiently expand and leverage the Linehaul program.

· Strategically assess how Linehaul most efficiently serves each program to identify opportunities and align with key stakeholders to insert Linehaul into the program decision-making processes.

· Partner with third part carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance vendor engagement and growth.

· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.

· Identify appropriate performance metrics for each program and ensure consistent measurement and accountability.

· 25-50% travel required

Basic Qualifications

· A completed Bachelor’s Degree (Logistics/Supply Chain management or a related field) from an accredited university

· 3+ years experience in supply chain end to end process

Preffered Qualifications

· Experience directly managing Truckload, LTL, intermodal, and Small Parcel carriers

· Must be knowledgeable in rates, tariffs, discounts, classes and carriers

· Lean/Six Sigma Engineering experience

· Experience in writing SQL queries and mining databases

· Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment

· Demonstrated ability to work in a fast-paced deadline-oriented work environment

· Experience as a transportation customer as well as a transportation provider

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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