Patient Care Coordinator

Accountemps Tempe, AZ
Ref ID:04730-9501363394

Classification:Account Executive/Staffing Manager

Compensation:$13.00 to $13.50 per hour

Position: Patient Care Coordinator Location: Tempe, Arizona Hours: Monday-Friday, 8:00am-5:00pm Compensation: $13.00-133.50/hr.
Job Responsibilities ? Resolves routine, general questions and problems submitted by customers, physician offices, patients and third-party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures. ? Utilizes all available information to choose the best solution and resolve customer concerns. Directs complex questions and problems to more senior staff level. ? Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints, comments and actions taken. ? Coordinates with other functional areas as necessary. ? Refers unresolved escalated issues as designated by the departments for further investigation. ? Contacts customers, physician's office, patient or third-party vendor to respond to inquiries or to notify them of investigation results and planned adjustments. ? Handles inquiries for one or more lines of businesses Desired Qualifications: ? Experience working in a call Center environment ? Customer Service Experience ? Proficient in utilizing Microsoft Office Suite Interested candidates please email resume to [Click Here to Email Your Resumé]

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

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