Houseperson - Staybridge Suites Tampa East / Brandon, Tampa

ONE Lodging Tampa, FL
Are YOU ready to propel your career and experience higher levels of professional engagement? Are you interested in learning valuable new skills while leveraging the skills you've already acquired? Do you thrive in an optimistic, collaborative and entrepreneurial work environment? Would you relish the chance to contribute in a significant way to a young, dynamic and fast growing company? Do you dream about being part of an organization that holds its culture, its belief in people and its support of high performing teams at the very heart of its existence?

Imagine an exciting and rewarding career with a leading Canada-based hotel management company with expanding operations in the United States. Having tripled in scale since 2014, ONE Lodging now operates 116 hotels in 32 states.... and our forward momentum is expected to continue!

At ONE we manage many brands but we adhere to one promise: To make our guests feel welcome, to provide the highest quality experience, and to respond to our guests' every need in a professional and authentic manner.

We are ONE Lodging, and we offer the rare opportunity to take part in directly shaping an innovative and positive corporate culture. At ONE, our mantra is 'Good things happen when you show up,' and we specifically seek candidates who have the talent, potential and desire to grow their careers with us.

To learn more about us, please visit www.onelodging.com.

BIG PICTURE:

A Houseman fulfills the function of a rover, covering guest room floors and public areas. They work hand in hand with Room Attendants, Inspectors and Laundry Attendants to ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. They will respond promptly to requests from guests and other departments, and will perform a variety of tasks and projects to ensure that adequate supplies are on hand to present a consistently clean, orderly, and attractive environment throughout the hotel.

CORE ACCOUNTABILITIES:

* Ensure that Housekeeping closets are fully stocked on assigned guest floors and within assigned public areas.

* Assist Room Attendants in removing trash and recyclables from guest floors.

* Deliver supplies to Room Attendants as needed.

* Fulfill guest requests as assigned; Enter guest a rooms by following established procedure for gaining access and ensuring vacancy.

* Remove dirty linens from guest floors and transport to laundry area; Deliver clean linens to storage areas.

* Dust, polish and straighten furnishings within public areas.

* Ensure all light fixtures and appliances are in proper working condition throughout assigned locations.

* Vacuum carpets and/or mop floors as assigned.

* Perform special projects such as deep cleaning, high cleaning, floor care and flipping mattresses.

* Follow all company and safety and security policies and procedures.

* Report any maintenance issues or safety hazards.

* Greet, acknowledge and welcome guests according to company service standards.

* Anticipate and follow through on guests service needs.

* Support other departments and fellow Housekeeping staff members, as needed.

* Perform other duties as needed and as directed by Executive Housekeeper.

REQUIRED ATTRIBUTES:

* Previous experience in an operational service environment is desirable.

* Exceptional service orientation, with keen ability to focus and deliver on guest needs.

* Reliable and responsible character, with exceptional follow up and attention to detail/

* Ability to adhere to expectations and standards for friendliness, speed, quality and efficiency.

* Willingness and ability to support fellow team members in reaching departmental goals.

* Ability to work effectively as an independent contributor, and as a part of a collaborative team.

* Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.

* Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

* Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

* Must be able to stand, sit, or walk for an extended period of time.