Benefits Administrator

The CSI Companies Tampa, FL

The CSI Companies is actively seeking a Benefits Administrator for our client located in the Ybor area of Tampa, FL.

The CSI Companies understands that an attractive benefits package is important for recruiting above-average candidates. While on contract, we offer a benefits package that includes weekly pay, direct deposit, multiple healthcare plans (Vision, Dental, Disability options, Holiday Pay, & Paid Time Off) if eligible.

We are looking for someone who is available to work the following hours:

  • Monday-Friday: 8 AM to 5 PM


Maintains benefits, administrative procedures, and payment funding processes

Key Responsibilities:

  • Resolves Tier I employee questions and problems regarding insurance coverage, claims and deductions
  • Reconciles monthly eligibility files and processes invoices for payments
  • Completes weekly 401(k) file transfers and reconciles contributions
  • Coordinates with Benefits team to resolve escalated issues related to all benefit plans (FSA, medical, dental, vision, disability, 401(k), COBRA, etc.) regarding eligibility, participation, contributions and appeals
  • Maintains detailed knowledge of Company’s benefit plans and processes necessary to administer those plans
  • Resolves discrepancies of employee coverages and deductions between insurance companies and payroll
  • Provides benefit support and assistance with acquisitions
  • Supports benefits annual open enrollment, including arranging meetings, ordering supplies, compiling benefit packages, reviewing annual elections, and processing annual enrollments to carriers
  • Administers tuition reimbursement plans; processes employee requests
  • Reviews and updates holiday schedules for Canada and US, benefits intranet, Employee Self Service (ESS) and benefit shared drive
  • Completes special projects and reports as assigned


  • Customer Service-oriented with strong verbal and written communication skills
  • Knowledge of group health and life insurance, including knowledge of federal regulations (e.g., IRC 125, HIPAA, ERISA, COBRA)


  • High School diploma required; Associate’s degree preferred
  • Two to four years of relevant experience and training (e.g., employee benefits, insurance claims processing, invoice/payment processing)


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