Apartment Make-Ready Technician
Mid-America Apartment Communities, Inc
 Tampa, FL

The Service Representative reports to the Property Manager and prepares recently vacated apartments for market readiness and availability to rent to another resident; may respond to service work orders, perform painting and pressure washing duties, grounds keeping, and less technical tasks or to assist a Service Technician in the performance of his/her duties.

The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:

  • Appreciating the uniqueness of each individual
  • Communicating openly and with integrity
  • Embracing opportunities
  • Doing the right thing at the right time for the right reasons

Duties and Responsibilities

  • Receives “make ready“ assignment; gathers all necessary tools, equipment, and supplies needed to make an apartment unit available to rent.
  • Checks caulking and applies where needed.
  • Evaluates carpet and vinyl flooring for condition; shampoos carpet/vinyl, or replaces carpet/vinyl if needed.
  • Checks air conditioning unit, heating unit, water heater, and all appliances; makes minor repairs if needed; contacts Service Technician for more extensive repairs or replacements.
  • Repairs or replaces baseboards or trim as needed.
  • Polishes and varnishes cabinets and other woodwork as needed.
  • Checks all doors and windows and re-keys all locks.
  • Repairs holes in walls and performs painting duties as needed.
  • Responds to service work orders to make less technical repairs or replacements; assists maintenance staff as needed.
  • Performs pool maintenance and landscape duties as needed, including pressure washing and cleaning.
  • Frequently interacts and communicates effectively with residents, property staff and/or vendors to complete maintenance duties and requests.
  • Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

  • High School Diploma/GED required
  • Six (6) months of experience performing work requiring constant physical activity
  • Ability to read and understand written instructions and complete standard paperwork
  • Ability to work in outdoor environments exposed to adverse weather conditions

Preferred Qualifications

  • Previous make-ready work experience at a residential property preferred

Knowledge, Skills, and Abilities

  • Ability to understand basic instructions and follow a checklist of tasks
  • Skill in using basic hand tools
  • Ability to perform basic work in electrical, plumbing, painting, and carpentry
  • Knowledge of safety procedures
  • Ability to assess detailed repairs and replacements in a vacant apartment to make it available for a new resident
  • Skill and ability to clearly and concisely communicate effectively verbally and in writing with residents, property staff and/or vendors
  • Ability to perform physical labor and to lift heavy weights regularly