State of Florida Tallahassee, FL
Requisition No: 39614

Agency: Department of Corrections


Position Number: 70035163

Salary: $70,000.06

Posting Closing Date: 07/16/2018


Class Title: Operations Manager C - SES – 70035163

Working Title: Assistant Chief of Health Services Administration

This advertisement is for an SES (Select Exempt Service) position located in the Office of Health Services at Central Office in Tallahassee, FL.

Under the direction of Secretary, Julie Jones, the Florida Department of Corrections (FDC) is the 3rd largest state prison system in the country with a budget of 2.4 billion, approximately 97,000 inmates incarcerated and another 167,000 offenders on active community supervision. The DC has 151 facilities and more than 24,000 staff members statewide, making it the State’s largest agency.


Salary Rate: $70,000.06

Essential Functions:

This position assists the Chief of Health Services Administration in directing the day-to-day operations of the Office of Health Services, and oversees Health Services Contracting, Procurement, and Medical Records. In addition, the incumbent assumes the responsibilities of the Chief of Health Services Administration in his/her absence including resolving issues requiring the delegated authority of the Chief.

Serves as Program Administrator for the Office of Health Services.

Coordinates all Health Services procurement and contract management functions.

Contract Manager for the Department’s comprehensive healthcare contract and maintains frequent communication with the contractor.

Provides technical assistance and coordinates the resolution of contract compliance issues for all health services disciplines.

Advises Chief of Health Services Administration and the Health Services Director of any service delivery problems that could result in an informal or formal contract communication.

Reviews deliverables and processes contract payments.

Transmits monitoring reports to contractors.

Assists with tracking of corrective action plans.

Coordinates procurement and contract management activities with the Bureau of Procurement, the Office of Administration, and the Office of the General Counsel as needed.

Oversees all statewide functions related to active medical records.

Develops and disseminates policy directives regarding the control and safeguarding of inmate health records.

Ensures contractors meet all requirements outlined in Health Services Bulletin 15.12.03, Health Records.

Provides technical assistance to DOC staff and contractors as needed.

Liaises with manager of Inactive Medical Records Warehouse on issues related to requests for inactive health records.

Oversees all issues related to the management of OBIS for health care records (security access requests; changes to health services screens and encounter codes, reporting; training and technical assistance for OHS and contractor staff, including staff employed by the private correctional facilities managed by the Department of Management Services).

Serves as the OHS liaison to the Office of Information Technology.

Prepares reports for department leadership, Legislative staff, the Correctional Medical Authority Board and other parties as requested.

Assists the Chief of Health Services Administration, the Health Services Director, and the OHS discipline directors with problem resolution relative to Administrative issues.

Handles special projects as assigned; coordinates assignments and provides direction to the OHS discipline directors, as needed.

Assists with special budget and legislative projects including: developing policy updates; tracking and implementing legislative issues, updating Department documents (Long-Range Program Plan, Annual Report, etc.), developing Legislative Budget Requests, bill analysis, and examining ways to streamline operations and implement cost containment initiatives.

Acts as Program Administrator in his/her absence.

Coordinates responses to public records requests and other inquiries related to program areas.

Supervises and evaluates employees through established criteria.

Develops and maintains a positive work environment for subordinates.

Communicates on a regular basis with employees both individually and in staff meetings.

Counsels employees when necessary.

Desired Knowledge, Skills, and Abilities (KSAs):

Essential/Entry Level KSA’s:

Knowledge of basic management principles and practices.

Knowledge of the methods of data collection and analysis.

Ability to supervise people.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Full Performance Level KSA’s:

Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems.

Ability to determine work priorities, assign work, and ensure proper completion of work assignments.

Ability to assess budgetary needs.

Ability to formulate policies and procedures.

Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

Ability to organize data into logical format for presentation in reports, documents, and other materials.

Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.

Ability to independently solve problems and make decisions in the absence of administrative authority.

Preferred Experience and Qualifications:

Certification as a Florida Certified Contract Manager (FCCM);

Note; must be eligible to obtain FCCM within three (3) months of employment.

Proficiency and experience in Excel, FLAIR, MyFloridaMarketPlace, and Word;

Experience managing contracts;

Supervisory experience;

Experience in a correctional setting;

Knowledge of healthcare systems.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

If you are interested in this position and meet the above indicated qualification and have the desired education, knowledge and experience, please submit a State of Florida Application and resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at 1-877-562-7287.

Applications will be accepted until 11:59 PM on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee