Maintenance Specialist

Tacoma Housing Authority Tacoma, WA


* The starting pay rate for this position is between $15.50 to $20.75.

* This represents the Min to Mid salary range.

The purpose of this position is to make sure that THA's properties are enjoyable places to live and work, efficient to operate, good neighbors and attractive assets to their neighborhoods. This position is responsible for the maintenance and repair of buildings and apartment units owned and/or managed by Tacoma Housing Authority. The work involves a combination of skills including those in the areas of plumbing, heating, electrical, painting, carpentry and customer service.

The Maintenance Specialist shall perform all these responsibilities in service to THA's social justice and business mission to assist low-income households and other customers, and to do so in ways that strengthen communities and aspire to programmatic and administrative excellence.

Examples of Duties

Maintenance and repair

* Troubleshoot mechanical, electrical, appliances, plumbing problems and determine most cost effective method for repair; work in tight, confined or roofs;

* Read and interpret diagrams, schematics, blueprints, drawings specifications and manuals;

* Perform basic repair or replacement of building fixtures and parts;

* Perform basic plumbing, electrical, drywall, carpentry, painting and heating repairs;

* Perform basic general maintenance;

* Perform basic general custodial services associated with unit turn over and lease up, event preparation or other activities;

* Make recommendations to supervisor on upkeep of buildings, grounds, equipment and tools and assist in development of a preventive maintenance program.


* Coordinate workload with property management staff on a daily basis and complete all work orders in a timely manner;

* Communicate with a broad range of diverse staff and residents.

Equipment and inventory

* Maintain inventory control over equipment and other related supplies;

* Move appliances and furniture and other material or equipment.


* Accompany THA staff and/or outside personnel during their unit inspections/visits, as needed;

* Accompany and oversee periodic pest control inspections/unit treatments by outside vendors;

* Answer inquiries from residents, staff, supervisors and direct residents to the Property Manager and/or Property Management Coordinator for specific information or regulatory information;

* Follow all safety policies and procedures of THA.

Employee responsibility to THA

* Present a professional image as a representative of THA;

* Establish and maintain effective professional working relationships with co-workers, management, partner agencies, tenants and the community;

* Fulfill all duties and responsibilities with a high level of integrity, honesty and adherence to agency policies and rules;

* Maintain a high degree of confidentiality relative to work performed.


THA's staff, its clients, and the staff of community partners are diverse in many ways, including diversity by race, national origin, language, sexual orientation, age and disability. THA considers this diversity to be an important asset. All THA employees must engage diverse people in constructive and effective ways as supervisor, colleague, business partner, and/or service provider.

Typical Qualifications

Education level and experience

Various combinations of education, experience and training may qualify an applicant. The following is a typical way to be qualified.

* High School diploma, GED, or equivalent experience;

* Completion of Bates Technical School maintenance program and certification or equivalent highly desirable;

* Five or more years of related building maintenance of housing sites, facilities, or related field required.

Knowledge, skills and abilities

Possess or acquire and maintain a high level of expertise in the current and evolving principles and practices in the following areas:

* Ability to knowledgeably and safely use any of a wide variety of hand tools including mops, vacuums, shovels, rakes, pliers, screwdrivers, levels, awls and tape measures;

* Ability to use any of a wide variety of power tools and equipment including riding and standing lawn mowers and commercial grade floor care equipment;

* Basic knowledge of landscaping techniques and methods (e.g., how to prune trees and shrubs, how and when to use chemicals for weed abatement);

* Possess or have the ability to obtain competency in all computer programs used in the course and scope of work including but not limited to: Microsoft Office software and ADP payroll system;

* Ability to identify simple maintenance problems, locate their cause and solve the problems that are identified;

* Knowledge of safe work practices, including the use of appropriate personal protective equipment, safe use of hazardous materials and chemicals, fall protection standards, confined space standards, and all related OSHA safety standards. The ability to maintain constant vigilance to achieve and preserve a safe work environment for self, coworkers and residents;

* Ability to compute basic arithmetic (add, subtract, multiply, divide) and to compute basic geometry formulas (e.g., determine square footage) required;

* Knowledge of the appropriate handling and disposal of bio-hazardous waste materials;

* Knowledge of the appropriate handling, mixing and disposal of chemicals encountered in the course and scope of work assignments. Ability to read and interpret MSDS for chemicals used in the scope and course of work assignments;

* Able to respond in a positive and timely way to maintenance requests, including emergencies;

* Able to coordinate work with outside contractors as needed;

* Available to work On-Call shifts on the On-Call program;

* Able to work a minimum of 40 hours per week and available for after- hours emergencies;

* Able to communicate effectively both verbally, and in writing using correct English usage, grammar, spelling, punctuation and vocabulary;

* Second language preferred in: Cambodian, Vietnamese, Russian, Spanish, or Korean;

* Capable of managing competing demands and meeting productivity standards while handling frequent change, delays, and unexpected events;

* Possess skills to organize and work independently in an environment of frequent interruptions;

* Ability to engage a wide variety of people with a high level of professionalism, courtesy and good humor, including culturally, socially and economically diverse populations, seniors, persons with disabilities, contractors, and professional colleagues;

* Show a strong commitment to maintain confidentiality in all assignments as directed;

* Demonstrate an ardent commitment to client service.


Must have and maintain a valid driver's license with acceptable driving record and auto insurance. Supplemental Information


The physical demands and work environment characteristics described here are representative of those that an employee must handle to successfully perform the essential functions of this job. The job's activities occur in indoor office settings, in residential buildings and outdoors:

* Occasional standing, walking, sitting, using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; balancing; stooping, kneeling, crouching or crawling; talking or hearing; ability to safely lift and carry 75 lb. a distance of 100 ft. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus;

* While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time;

* Operate various types of power tools, janitorial equipment, and other equipment commonly used to maintain safe and sanitary living environment for residents;

* Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises;

* Work involves considerable physical activity. Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds. Physical work is a primary part (more than 70%) of job;

* Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.


* First consideration will be given to applications received before July 24, 2018.

* The above job description is not comprehensive. The job responsibilities may include other duties. This job description also does not constitute an employment agreement between THA and the employee. THA may change the job duties as it determines to be necessary or useful to meet its needs.

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