Front Desk Agent/Night Audit Relief

BMI Hospitality Management Tacoma, WA
Do you want to work for a great company with competitive benefits and salary? The Holiday Inn Express & Suites Tacoma Downtown is looking for Full Time Front Desk Agent. If you think you would be a great addition to our team, please apply.

Job Duties:

* Provide exceptional guest service to all hotel guests

* Greet and check guests into and out of the hotel

* Enroll new guests into the IHG Rewards program

* Handle all guest requests and/or concerns in a professional and courteous manner

* Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy

* Answer phones

* Shifts will be determined by the demand of hotel *2 shifts will be audit, 11pm to 7am*

Job Requirements:

* Must be able to stand for extended periods of time

* Be outgoing and friendly

* Prior customer service experience is preferred

* 1 year prior hotel experience is preferred

Benefits:

* Competitive bonus structure

* Medical and dental offered after a qualification period

* Vacation accrued based upon hours worked

* Tacoma Paid Leave

* Free parking