Consumer Lending Representative - Summit

Randolph Brooks Federal Credit Union Summit, NJ
To be considered for employment opportunities at RBFCU, all application fields must be completed.

Please enter your name and address in proper case format when completing the job application. Proper: John Examples, 123 Example Street

Improper: JOHN EXAMPLES, john examples, 123 example street, 123 EXAMPLE STREET

Job Description and Requirements

Provide enthusiastic, professional, quality telephone service to members, non-members and branch personnel. Interview members for lending needs and establish loan applications, obtain credit reports, and make recommendations for approval decisions of loan applications. Finalize loans in branches, via phone or video-conference, and/or by fax or mail. Process required documentation to complete title transfers and recording of liens. Inform and process denied loan documentation. Maintain current work knowledge of RBFCU policies, procedures, and comply will applicable regulatory laws pertaining to the credit union and internal policies and procedures. Recommend products and services to members to enhance their quality of life.


* High School Diploma or General Education Degree (GED)

* Must be able to complete Consumer Lending training at RBFCU ASC Headquarters for eight weeks

* Must be able to work a flexible Monday-Saturday schedule (Monday - Friday 7:00 A.M. - 7:00 P.M. and Saturday 8:30 A.M. - 5:00 P.M.)

* Ability to effectively use phone, automated loan system, and other office equipment

* Type 25 WPM, operate a 10-key by touch, and proficient in utilizing PC and software

* Teamwork and dedication to developing strong relationships with coworkers is required

* Able to multi-task and possess excellent interpersonal and communication skills

* Good attendance and promptness is pertinent

* Able to move up to 25 pounds and sit for long periods of time

* Good vision (correctable), hearing, and manual dexterity

* Must be eligible for bondability

* Spanish Fluency is a plus

Additional Requirements:

* Representative: 1 year of financial institution; or a combination of 2-4 years customer service/service center experience and 60 college credit hours

* Specialist: 1 year of consumer lending; or 3 years financial institution; or 5 years service center experience

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.